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Homewood Willowbrook
Houston, TX, United States
Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive co
Job Source: Homewood WillowbrookEmbassy Suites Houston Downtown
Houston
Job Description Job Description Job Description Job Title: Front Desk Clerk/Guest Service Agent Responsible for providing quality guest service as it pertains to all front office operations including but not limited to checking in/out of hotel guests; phone/PBX operations, mail/message service, hotel reservations, concierge services etc. in a pr
Job Source: Embassy Suites Houston DowntownAimbridge Hospitality
Houston, TX, United States
Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive co
Job Source: Aimbridge HospitalityMarriott
Houston, TX, United States
Job Number 24085049 Job Category Rooms & Guest Services Operations Location Marriott Marquis Houston, 1777 Walker Street, Houston, Texas, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, w
Job Source: MarriottEmbassy Suites Houston Downtown
Houston, TX, United States
Job Description Job Title: Front Desk Clerk/Guest Service Agent Responsible for providing quality guest service as it pertains to all front office operations including but not limited to checking in/out of hotel guests; phone/PBX operations, mail/message service, hotel reservations, concierge services etc. in a professional and hospitable manner.
Job Source: Embassy Suites Houston DowntownMCR Hotels
Houston, TX, United States
The Front Desk Agent at the Fairfield Inn & Suites by Marriott Houston Intercontinental is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS : Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout
Job Source: MCR HotelsOldham Goodwin Payroll LLC
Houston, TX, United States
The Front Desk Clerk greets and assists guests. In addition, this employee completes guest registration, room assignments, and provides excellent service. ESSENTIAL DUTIES AND RESPONSIBILITIES Give a warm and sincere greeting, and a fond farewell, thank you, and invitation to return Check the guest in and out in an efficient manner Anticipate the
Job Source: Oldham Goodwin Payroll LLCWestmont Group
Houston, TX, United States
JOB SUMMARY: Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel’s high standards of quality. ESSENTIAL JOB FUNCTIONS : This description is a summary of primary responsibilities and qualifications. The job d
Job Source: Westmont GroupHouston, TX, United States
Front Desk Agent: Welcome Guests with Warmth and Efficiency
About Us: We're not just another hotel; we're hosts of exceptional guest experiences. Our platform connects dedicated individuals like you to a variety of opportunities in the dynamic realm of front desk services. Whether you're an experienced front desk agent or someone eager to be the face of hospitality, we provide a spectrum of opportunities right in your area. Join our welcoming team where your role is not just a job but an integral part of creating memorable stays!
Your Role: We are seeking friendly and organized Front Desk Agents to join our team for on-demand roles in various hospitality establishments. As a Front Desk Agent, you're not just managing reservations; you're the first point of contact for guests, setting the tone for their stay. Here's what you'll do:
Guest Services: Greet guests, check them in, and provide assistance with inquiries or requests.
Reservation Management: Handle reservations, cancellations, and changes with accuracy and efficiency.
Communication: Effectively communicate information about the hotel's amenities, policies, and local attractions.
Problem Resolution: Address and resolve guest issues or concerns in a timely and courteous manner.
Administrative Tasks: Perform administrative duties, including managing check-in/check-out procedures and handling payments.
Key Responsibilities (Varies by Establishment):
Greet guests, check them in, and provide assistance with inquiries or requests.
Handle reservations, cancellations, and changes with accuracy and efficiency.
Effectively communicate information about the hotel's amenities, policies, and local attractions.
Address and resolve guest issues or concerns in a timely and courteous manner.
Perform administrative duties, including managing check-in/check-out procedures and handling payments.
Requirements:
Previous experience as a Front Desk Agent or in a similar role is a plus.
Excellent communication and customer service skills.
Detail-oriented with the ability to multitask in a fast-paced environment.
Knowledge of hotel management software is an advantage.
Flexible schedule to accommodate varying shifts, including evenings and weekends.
Who You Are:
A friendly and organized individual with experience as a Front Desk Agent or in a similar service role (experience is a plus).
Excellent communication and customer service skills.
Detail-oriented with the ability to multitask in a fast-paced environment.
Comfortable using hotel management software and handling administrative tasks.
Flexible with scheduling to accommodate varying shifts, including evenings and weekends.
Why Choose Us:
Competitive Pay & Flexible Hours: Earn competitively with the flexibility to work during various shifts.
Hospitality Excellence: Be part of creating exceptional guest experiences in the world of hospitality.
Skill Enhancement: Develop your skills in guest services and front desk management.
Welcoming Team: Join a friendly and welcoming team focused on providing memorable stays.
Special Perks: Enjoy benefits such as employee discounts, wellness programs, and a positive work atmosphere.
Apply Now: Step into a role that goes beyond traditional front desk positions. Join a company that values your role in creating exceptional guest experiences. Apply today and become an integral part of hotels that leave a lasting impression!
#ZR
Front Desk Agent jobs in Houston, TX, United States
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