Technology Operations Associate Principal

Dallas, TX, United States

What You'll Do

This person has direct responsibility for the Production administration of all application scheduling, output distribution, report creation, DDS Profile Maintenance along with the testing of new file transmissions with exchanges and members. This position also has the responsibility of supporting Applications Development, Testing, Member Services, and Disaster Recovery. Scheduling is accomplished using UC4 software across Windows, UNIX and MVS platforms. The position supports scheduling changes consisting multiple jobs and dependencies. This resource utilizes a proprietary UC4 scripting language to automate the passing of variables for the execution of jobs and for the setup of test environments. Report creation and distribution administration requires support for Mobius. The administrator is responsible for adding new reports to the Mobius system, preparation of all batch load jobs and maintenance of batch transmissions of reports to end users using multiple transmission protocols

Primary Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.

Possess creative thinking and an approach to determine technical requirement(s) and solution(s) that further business objectives, enhance performance, reliability, scalability, usability, security, and flexibility.

Develop, monitor, and report the agreed Key Performance Indicators corresponding to the compliance with senior management and compliance.

Drive continuous improvement through trend reporting analysis and metrics management.

Continually work towards making improvements to the processes and corresponding ITSM modules

Strong knowledge of how to build and work with RESTful APIs

Willingness to quickly adapt to change and new ideas.

Database skills in a relational database

Understanding of how to build solutions while working with the end user (DEVOPS)

Ability to collaborate with team but drive your work independently.

Self-starter, positive and excited to work with a team.

Very strong communication and collaboration skills

Strong leadership, problem-solving and decision-making skills.

Independent thinker with the ability to perform under pressure.

Maintains updated procedures on all supported products.

Attending project and status meetings as required.

Provide On-call and/or on-site support as needed for installs and production.

Document/review departmental process and procedures

Coordinates vendor support and issue resolution

Job Scheduling performance review/implement improvements.

Supervisory Responsibilities:

Lead and guide the Production Control team during the architecture, design, and development phase of the Renaissance project and all other efforts.

Effectively Interacts with customers to understand their unique challenges and solve them with the collaboration of our team.

Mentor and provide guidance to the Production Control team members and clients.

Qualifications:

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.

Customer service oriented

Understands urgency of service level agreements

Excellent verbal and written communication skills

Strong teamwork spirit to ensure close collaboration with other development, infrastructure, and business teams.

Excellent oral and written communication skills, ability to effectively communicate with all levels of management and technology stakeholders.

Desire to share knowledge and coach other colleagues.

Technical Skills:

UC4 Scheduler

UC4 Scripting language

Restart+

Mobius View Direct, Document Direct, Document Direct for the Internet

Brio One

OS/390 JCL, IBM utilities

Transmission protocols: NDM, RJE, FTP, Connect Direct

Telnet

Basic Unix commands

Education and/or Experience:

Bachelor's degree, preferably in a technical discipline (Computer Science, Engineering, etc.), or equivalent combination of education and experience required.

7+ years working knowledge as administrator of an open systems scheduling product with a min of 4 years of UC4 and UC4 Scripting

7+ years working knowledge as administrator of an open systems output distribution system, with a min of 4 years of Mobius

3-5 years of OS390 JCL and IBM utilities.

4-5 years of experience in UNIX

2 years of scripting language, perl, REXX or equivalent

Experience in the financial industry.

Flexible work from home options available.

Compensation: $130,000.00 - $150,000.00 per year

We'll get you where you want to go

Choosing the right staffing company is challenging. You need someone who can do more than point you to a job listing; you need a true partner. When you work with Spero™, you get an entire team of recruiting professionals who know your industry, listen to what you want and will look out for your best interests. This includes:

Help navigating through the confusing client hiring process

Knowledge and skill to help you avoid land mines throughout the hiring process

Help preparing for each step of your interview process

A behind-the-scenes advocate to help you stand out from other candidates

Career guidance

Career openings you can't find anywhere else

Whether you're actively looking for new opportunities or not, we want to get to know you. What do you want out of your next job? What do you want out of your career? What do you want out of life? Wherever you want to go, we can help you get there.

Call us. Let's talk. We can't wait to meet you.