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Account Manager/ Executive Account Executive

Chicago

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iPromo

Account Manager/ Enterprise Account Executive Chicago, IL

COMPANY PROFILE :

Established in 1999, iPromo.com has grown to be in the top .5% of promotional product distributors in the world. Our variety of high impact promotional products provides winning choices for any budget and allows clients to choose from basic promotions to executive gifts. iPromo has been focused on custom flash drives and mobile battery chargers but is now quickly expanding into the entire range of promotional products. Our client list includes not only most of the Fortune 1000 companies but thousands of small and medium sized businesses, also known as the Fortune One Million internally. We also work with all government branches and thousands of schools & universities across North America.

THE ROLE DEFINED iPromo strongly believes in the importance of maximizing the lifetime value of our customers. In order to extend the lifetime value we develop long term relationships with our customers, centered on trust and expertise. Customers can trust that iPromo will deliver reliable service, high quality products, and fair prices. On top of those three things, personal relationships with our accounts are critical to the continued growth of trust with iPromo.

The Account Manager/ Enterprise Account Executive will develop deep relationships with 200+ active key accounts, each of which they can choose and handpick from iPromo’s current bank of active customers who have already purchased from iPromo. S/he will be responsible for account penetration via outreach to existing accounts not only to expand the diversity of products purchased and cross-selling to other entities within the existing organization, but ultimately to grow iPromo’s share of our clients’ total marketing investment.

The primary goal of the Account Manager/ Enterprise Account Executive will be selling to existing customers and growing the account and share of customers’ marketing dollar. No cold calling. This individual will be the master of the consultative sale.

The Account Manager/ Enterprise Account Executive will have access to Account Coordinator to help with presentations, sourcing, follow ups, client service requests, and fulfillment. The Account Coordinator is vested in the Account Manager/ Enterprise Account Executive’s success with a separate commission plan.

SCOPE AND CORE RESPONSIBILITIES

The ideal candidate will have exceptional consultative sales skills and a strong track record of growing accounts within the promotional products industry.

Develop relationships with existing accounts in order to learn more about each client’s overall marketing and customer outreach goals and introduce iPromo products and services to expand the promotional product diversity that they currently consider and purchase

Expand the iPromo sales presence in each account and cross-sell to other buying entities within each organization

Deliver consultative value and a positive buying experience to current and prospective accounts * Build long term relationships with customers that will lead to repeat orders * Build and grow the relationship with customers by serving as a resource who can help them achieve their strategic objectives

Leverage the capacity and aptitude of the Account Manager/ Enterprise Account Executive’s dedicated assistant to achieve maximum productivity, efficiency, and customer connection

Continually evaluate and grow the lifetime value of current and prospective accounts * Actively participate in, and add value to, iPromo weekly training meetings and individual coaching sessions * Collaborate with other Account Manager/ Enterprise Account Executives to share successful methods and leverage those employed and shared by them * Promote iPromo’s ethos of supreme customer service and quality products

Experience and skill sets preferred

3+ years experience of sales in the promotional products industry

Bachelor’s degree, or an equivalent of combination of education and experience * Possess a track record of exceeding quotas and winning sales awards

Excellent interpersonal skills that can engage marketing and sales decision makers

A history of maintaining growing accounts and share of marketing spend in past positions * Strong organizational and presentation skills and an innate inclination to ask questions before providing solutions

Ability to work in a team environment

Experience and knowledge of up-selling

Knowledge and understanding of cross-organizational marketing budgeting in a variety of industries

Project management skills Attributes

A winning mentality

Hungry for success

Willingness to learn, improve and maximize one’s efforts and outcome

Process-oriented

“Always do the right thing for the customer” attitude and moral framework

Passion and desire to become a true consultative sales expert

Must be a team player and have a willingness to share good ideas and adopt winning practices

Job Type: Full-time

Education:

Bachelor's (Required)

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