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Ameresco
Worthington, OH, United States
Ameresco, Inc. (NYSE:AMRC) is a leading cleantech integrator and renewable energy asset developer, owner and operator. Our comprehensive portfolio includes energy efficiency, infrastructure upgrades, asset sustainability and renewable energy solutions delivered to clients throughout North America and Europe. Our solutions range from upgrades to fac
Job Source: AmerescoAmeresco Inc
Columbus, OH, United States
Ameresco, Inc. (NYSE:AMRC) is a leading cleantech integrator and renewable energy asset developer, owner and operator. Our comprehensive portfolio includes energy efficiency, infrastructure upgrades, asset sustainability, and renewable energy solutions delivered to clients throughout North America and Europe. Our solutions range from upgrades to fa
Job Source: Ameresco IncMerck
Columbus, OH, United States
The Senior Professional Services Veterinarian- Dermatology Specialist will function to support the commercial, medical, and business needs of the companion animal business unit as it relates to dermatological solutions and innovations involving our company's Animal Health portfolio. This individual will interact with companion animal teams, key ind
Job Source: MerckFrost Brown Todd LLP
Columbus
Job Description Job Description Frost Brown Todd LLP, a national law firm of 1000+ legal and business professionals in seventeen markets, is currently seeking a full-time E-Billing Assistant to join our firm. Job Responsibilities Include: Working with attorneys, legal practice assistants, and clients for e-billing setup, rate manageme
Job Source: Frost Brown Todd LLPSeamless.AI
Columbus
Job Description Job Description The Opportunity: We are seeking a dynamic, innovative and detail-oriented Onboarding and Talent Specialist to join our team. The Onboarding and Talent Specialist will manage the interview process for prospective candidates and be responsible for facilitating the seamless integration of new hires into our org
Job Source: Seamless.AISedgwick
Columbus, OH, United States
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support
Job Source: SedgwickJacobs
Columbus, OH, United States
Your Impact: Our People & Places Solutions business – reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do – the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling t
Job Source: JacobsApple
Columbus, OH, United States
As a Service Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technol
Job Source: AppleColumbus, OH, United States
Ameresco, Inc. (NYSE:AMRC) is a leading cleantech integrator and renewable energy asset developer, owner and operator. Our comprehensive portfolio includes energy efficiency, infrastructure upgrades, asset sustainability and renewable energy solutions delivered to clients throughout North America and Europe. Our solutions range from upgrades to facility’s energy infrastructure to the development, construction and operation of renewable energy plants combined with tailored financial solutions. We foster an entrepreneurial, collaborative, and forward-thinking culture that thrives with innovation, diversity of thought, and inclusion. We are excited with all that the future holds for our industry, planet, and communities.
Ameresco is looking for a Remote Service Specialist to work out of the Worthington, OH office. The Remote Service Specialist is responsible for remotely servicing the service activities related to customers BAS needs. Along with the Service Coordinator they will manage and diagnose technical support requests for service agreement customers and warranty calls. This role involves the ability to analyze, diagnose and communicate building control system issues. This role acts as a central point of contact for clients, technicians and internal stakeholders; and plays a crucial role in maintaining customer satisfaction and operation of Ameresco’s service systems.
Responsibilities:
Managing clients requests and inquiries, provide feedback and solutions.
Remote troubleshooting minimizing site visits.
Perform remote access to client sites diagnosing issues.
Responsible for tracking work order status.
In the field back up support as needed.
Training and developing new field personnel on various systems.
Travel less than 10%.
Highly organized and experienced at managing multiple customer requests.
Exceptional communication skills and is comfortable managing customer’s expectations.
Understanding of health, safety, and security standards in building environments.
Excellent computer skills, is a competent user of MS Office Suite and familiar with navigating software systems.
Use problem solving/critical thinking skills and independent thinking to overcome challenges.
Hands on experience with BAS controls.
Minimum Qualifications:
Minimum of 2 years of senior level technical controls experience
2-year technical degree or certification.
Additional Qualifications:
Strong written and verbal communication skills.
Customer facing experience.
Experience with Niagara, Bacnet, LON.
Mechanical and Electrical troubleshooting experience.
#LI-AG1
AMERESCO challenges the brightest, most talented and creative individuals in the industry by providing an environment that embraces initiative, diversity, and achievement along with comprehensive rewards, including people-oriented insurance, investment, and incentive plans.
Genuine Ameresco communications use @ameresco.com emails; any other domain is fraudulent. Report suspected phishing to 1-866-AMERESCO.
Equal Opportunity/Affirmative Action Employer/Women/Minorities/Veteran/Disability.
Energy careers at Ameresco bring employees to the forefront of new energy technology with the backing of an experienced team of energy efficiency and renewable energy engineers and professionals. Ameresco is a recognized leader throughout North America and United Kingdom, delivering comprehensive renewable energy and energy efficiency services to public and private enterprises.
"Its inspiring to work on projects that are shaping the future of energy use and to be part of a team that has tremendous experience in renewable energy systems."
Ameresco Employee
Remote Service Specialist jobs in Columbus, OH, United States
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