Clinical Risk Manager

Springfield, MA, United States

Baystate Health’s Clinical Risk Managers are an integral member of the healthcare team. As the Risk Manager , you will be responsible for identifying potential losses to the organization, both clinical and enterprise, developing and maintaining appropriate loss prevention policy and strategy. The primary function of the Clinical Risk Manager will be to work with clinicians and administrators within the healthcare system to conduct proactive risk assessments, to review and investigate occurrence reports, adverse and sentinel events, and patient care complications and to identify patient safety issues, potential liability concerns and systems breakdowns.

Serve as an expert resource regarding medicolegal issues, interpretation of state and federal statutes and regulation and potential legal and safety risks and ramifications of healthcare decisions and actions.

Collaborate with the Patient Safety department in the identification and investigation of patient adverse events.

Coordinate the Patient Safety CARe process: including investigation of patient safety adverse events, preparing providers to do disclosure of investigation results to patients and families and collaborating with our Captive Insurer to work toward resolution.

Collaboration with providers to promote patient safety.

Prepare and submit mandated reports to state and federal agencies and, when applicable, coordinate with external agency investigations.

Develop and present educational programs to medical, professional and technical staff on issues of professional liability and clinical and enterprise risk awareness and mitigation.

Develop policies to ensure compliance with state and federal healthcare laws and regulations.

Collaborate with Legal, Compliance, HR, Security and Patient Relations on risk events to ensure multidisciplinary review and management of case.

Work with retained counsel on matters of investigation, discovery and trial preparation of lawsuits.

Serve on committees throughout the Baystate Health organization to promote the health of our communities with quality and compassion.

Requirements

Bachelor’s Degree required, Masters preferred

5 or more years’ experience in a hospital setting in a clinical or administrative role with specific experience in dealing with patient safety, risk management, and /or quality.

Excellent oral, and interpersonal written communication skills, poise in teaching and consulting

Nursing experience strongly preferred. Previous healthcare risk management, safety, quality, professional liability experience preferred.

Associate in Risk Management (ARM) and/or Certified Professional Healthcare Risk Management (CPHRM) certifications preferred

Strong computer, writing, presentation and analytical research skills

Other Information

Ability to work a hybrid schedule available after initial training which includes working on site 3 days a week.

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

Education:

Bachelor of Science (Required) Baystate Health’s Clinical Risk Managers are an integral member of the healthcare team. As the Risk Manager , you will be responsible for identifying potential losses to the organization, both clinical and enterprise, developing and maintaining appropriate loss prevention policy and strategy. The primary function of the Clinical Risk Manager will be to work with clinicians and administrators within the healthcare system to conduct proactive risk assessments, to review and investigate occurrence reports, adverse and sentinel events, and patient care complications and to identify patient safety issues, potential liability concerns and systems breakdowns.

Serve as an expert resource regarding medicolegal issues, interpretation of state and federal statutes and regulation and potential legal and safety risks and ramifications of healthcare decisions and actions.

Collaborate with the Patient Safety department in the identification and investigation of patient adverse events.

Coordinate the Patient Safety CARe process: including investigation of patient safety adverse events, preparing providers to do disclosure of investigation results to patients and families and collaborating with our Captive Insurer to work toward resolution.

Collaboration with providers to promote patient safety.

Prepare and submit mandated reports to state and federal agencies and, when applicable, coordinate with external agency investigations.

Develop and present educational programs to medical, professional and technical staff on issues of professional liability and clinical and enterprise risk awareness and mitigation.

Develop policies to ensure compliance with state and federal healthcare laws and regulations.

Collaborate with Legal, Compliance, HR, Security and Patient Relations on risk events to ensure multidisciplinary review and management of case.

Work with retained counsel on matters of investigation, discovery and trial preparation of lawsuits.

Serve on committees throughout the Baystate Health organization to promote the health of our communities with quality and compassion.

Requirements

Bachelor’s Degree required, Masters preferred

5 or more years’ experience in a hospital setting in a clinical or administrative role with specific experience in dealing with patient safety, risk management, and /or quality.

Excellent oral, and interpersonal written communication skills, poise in teaching and consulting

Nursing experience strongly preferred. Previous healthcare risk management, safety, quality, professional liability experience preferred.

Associate in Risk Management (ARM) and/or Certified Professional Healthcare Risk Management (CPHRM) certifications preferred

Strong computer, writing, presentation and analytical research skills

Other Information

Ability to work a hybrid schedule available after initial training which includes working on site 3 days a week.

For more information please email [email protected]

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

Education:

Bachelor of Science (Required) Certifications:

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

About Us Ab out Baystate Health

Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:

Baystate Medical Center in Springfield

Baystate Children’s Hospital (located at Baystate Medical Center)

Baystate Franklin Medical Center in Greenfield

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