Veterinary Client Service Representative
San Antonio, TX, United States
Description
Position at A Pet's Choice Veterinary Care
A Pet's Choice Veterinary Care is hiring a Customer Service Representative/Receptionist to join their amazing team!
The Veterinary Receptionist is a highly motivated person who loves animals and wants to work closely with them and their owners. They are responsible for providing high quality customer service and support to clients of a veterinary practice. They will assist clients with appointments, billing inquiries, as well as handling client concerns and complaints in a professional manner
Shift: This is a 4 day, 10-hour shift. Must available every other Saturday.
Benefits:
Health, vision, and dental insurance,
401k match
PTO
Paid parental leave
Purr-ental leave
Pet care discounts
Anniversary Bonuses
So much more!
Responsibilities include, but are not limited to: Respond to customer inquiries via phone, email, and in person
Schedule appointments
Assist with check in and check out process
Process payments and handle billing inquiries
Maintain patient records and information
Maintain a clean and organized environment
Requirements: High school diploma or equivalent
Previous customer service experience, preferably in veterinary or healthcare setting
Strong communication and interpersonal skills
Ability to multitask and work well under pressure
Basic computer proficiency
Knowledge of veterinary terminology and procedures
Ability to lift up to 50 pounds, squatting, reach, and walking throughout the day
Outstanding team skills
Apply today!