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NOC Technician

Austin, TX, United States

Location: Austin, TX 78758

Shift/Schedule

4 days a week - 10 hour shifts ( 4x10s)

WED to SAT - 5:30 AM to 4:00 PM

SUN to WED 9:30 PM to 8:00 AM

Position Overview The Enterprise NOC team is reacting to tickets for alarms versus calls

Infrastructure focused - monitoring core and edge devices

Monitoring maintenance window work

Multiple customers

Working on core and access layer

Juniper MXs & QFXs, Cisco 9k, and Alcatels.

Target Skill Set/Experience Any experience in an operations center

Can handle the stress level of working an outage

Important to have good communication skills - proper grammar - will be required to send internal team and external emails/updates

Interest in networking

CCNA is great

Troubleshooting and technical skills similar to Spectrum's ETS group

Experience with equipment they would be working on is a plus

Apply

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