Create Email Alert

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.

Similar Jobs

  • Project Corps LLC

    Senior Project / Program Manager ProjectCorps

    Seattle, WA, United States

    • Ending Soon

    ProjectCorps, a leading business and technology consulting firm in Seattle, seeks Senior Project and Program Managers with exceptional consulting skills to work in diverse business environments to expand and enhance our clients’ program and project management capabilities Project / Program Manager Candidates will have demonstrable experience showi

    Job Source: Project Corps LLC
  • CBRE

    Senior Program Manager - Project Controls_

    Seattle

    Senior Program Manager - Project Controls Job ID 161254 Posted 05-Apr-2024 Service line GWS Segment Role type Full-time Areas of Interest Project Management, Quantity Surveying Location(s) Atlanta - Georgia - United States of America, Boulder - Colorado - United States of America, Chicago - Illinois - United States of America, Los Angeles - Califor

    Job Source: CBRE
  • Ampcus Incorporated

    Project/Program Manager - Project/Program Manager III

    Seattle, WA, United States

    Job Description: Responsible for the coordination and completion of project/program. Oversees all aspects of projects/program. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project/program. Prepares reports for upper management regarding status of project/program. May require a bachelor's degree and at least

    Job Source: Ampcus Incorporated
  • Ampcus

    Project/Program Manager - Project/Program Manager III

    Seattle, WA, United States

    Job Description: • Responsible for the coordination and completion of project/program. • Oversees all aspects of projects/program. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project/program. • Prepares reports for upper management regarding status of project/program. • May require a bachelor's degree and at le

    Job Source: Ampcus
  • Intepros Consulting

    Project/Program Manager

    Seattle, WA, United States

    • Ending Soon

    Project Manager II IntePros is looking for a Project Manager to work a hybrid schedule (3 days a week in the office), on a contract opportunity located in Seattle, WA. This is an exciting role that will be the main Program Manager of the reconciliation Program consisting of 250 internal and external employees. Core hours for this role are 1pm-9pm

    Job Source: Intepros Consulting
  • Accenture

    Program/Project Manager

    Redmond, WA, United States

    At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people.Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military

    Job Source: Accenture
  • IntePros Consulting

    Project/Program Manager

    Bellevue, WA, United States

    • Ending Soon

    Project/Program Manager IntePros is looking for a Project/Program Manager, to work for our Premier Client located in Bellview, WA. This is an exciting role that will work with the client's freight partners on tractor allocations and planning. Responsibilities: Collaborate and develop professional relationships and trust with partner companies. Al

    Job Source: IntePros Consulting
  • Intelliswift Software

    Project/Program Manager I

    Seattle, WA, United States

    Pay rate range - $40/hr. to $45/hr. on W2 Job Description Services to be performed We are seeking a talented individual to join our NA Marketing Business Operations Team, which plays a critical role in Client's Marketing process by executing efficient and accurate processing of purchase orders and invoicing. Reporting to the Operations Business

    Job Source: Intelliswift Software

Senior Program/Project Manager- Customer Cares

Seattle, WA, United States

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

Lyft is looking for an experienced candidate to join our evolving Safety & Customer Cares team as a Senior Project Manager. We are looking for a project manager that has strong experience with defining and driving clear process, analytical thinking, and the ability to collaborate with a wide group of stakeholders to drive forward a best in class product.

The Safety & Customer Care (SCC) team is responsible for keeping riders & drivers on our platform safe and helping users resolve their issues quickly so they can get back on the road. SCC plays a key part in delivering on Lyft’s overall strategy by guaranteeing the promises we make to our customers and making things right when they go wrong. We work with a wide variety of teams & stakeholders across the company to build a safe, seamless and delightful experience for Lyft’s community of drivers and riders.

Responsibilities:

Develop a deep understanding of the needs of the org & top workstreams. Plan and drive implementation of new programs, processes, and systems to improve execution and productivity across teams

Manage multiple roadmaps, dependencies, and launch timelines across several teams & roles (operations, product, eng)

Hold stakeholders accountable for deadlines, deliverables, and updates.

Maintain a consistent communication strategy for informing execs, leadership, teams & stakeholders of progress, and roadblocks (with actions)

Experience:

Minimum 5+ years of Project Management or Program Management

Strong systems thinker with exceptional organizational / project management skills

Successful track record effortlessly managing multiple, concurrent, high visibility initiatives

Concise, direct, clear communicator with a proven ability to navigate difficult messages, eliminate ambiguity, and tactfully drive accountability

Ability to think both tactically and strategically, and drive complex conversations that result in actionable insights

Passion for Lyft, the ride-sharing community, and a drive to make a meaningful impact

Ability to dive deeply into a problem and quickly assess risks and dependencies

Bonus: Knowledge of and passion for the Safety & Customer Cares space

Benefits:

Great medical, dental, and vision insurance options

Mental health benefits

Family building benefits

In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off

401(k) plan to help save for your future

18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible

Pre-tax commuter benefits

Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.

The expected range of pay for this position in the Seattle area is $117,990- $131,100. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

#J-18808-Ljbffr

Apply

Create Email Alert

Create Email Alert

Senior Program/Project Manager- Customer Cares jobs in Seattle, WA, United States

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.