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Clarity Partners
Chicago, IL, United States
Description Voted one of Chicago's Best Places to Work by the Chicago Tribune for the seventh year in a row, Clarity Partners is hiring! Clarity Partners is seeking a Customer Service Representative local to Chicago, IL with a demonstrated understanding of service center support processes and procedures. This position will serve as the first poin
Job Source: Clarity PartnersPiston Automotive
Chicago, IL, United States
Overview: Customer Service Representative will be responsible for servicing our existing customers and attracting new customers by answering product and service questions; providing information on the extensive products and services. Processing orders and exceeding the customer needs to ensure customer satisfaction. A. Lava & Son is proud to be a
Job Source: Piston AutomotiveCircle K
Chicago, IL, United States
Store 4706905: 601 N Dearborn, Chicago, Illinois 60654 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Serv
Job Source: Circle KR1 RCM
Chicago, IL, United States
Location: Ascension IL Presence Ressurection Shift: 6:30 AM to 5:30 PM Rotating Weekends/Holidays As our Customer Service Representative , you’ll work to help our patients check into the hospital. It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions b
Job Source: R1 RCMUhaul
Chicago, IL, United States
Location: 4705 W 47th St, Chicago, Illinois 60632 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exc
Job Source: UhaulJiffy Lube #1160
Chicago, IL, United States
Job Description Job Description Job Title: CUSTOMER SERVICE REPRESENTATIVE Position Purpose : To ensure customers receive efficient and professional claim service assistance with regard to any glass problems on his/her vehicle. Customer Service Advisors are responsible for creating a positive guest experience. They offer service recommendatio
Job Source: Jiffy Lube #1160R1 RCM
Chicago, IL, United States
Location: Ascension IL Presence Ressurection Shift: 6:30 AM to 5:30 PM Rotating Weekends/Holidays As our Customer Service Representative , you’ll work to help our patients check into the hospital. It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions b
Job Source: R1 RCMAccede Solutions Inc.
Chicago, IL, United States
Customer Service Representative The Customer Service Representative (CSR) handles incoming calls regarding scheduling of paratransit eligibility services. DUTIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities
Job Source: Accede Solutions Inc.Chicago, IL, United States
Description
COMPANY OVERVIEW
Zing Health is a tech-enabled insurance company making Medicare Advantage the best it can be for those 65-and-over. Zing Health has a community-based approach that recognizes the importance of the social determinants of health in keeping individuals and communities healthy. Zing Health aims to return the physician and the member to the center of the health care equation. Members receive individualized assistance to make their transition to Zing Health as easy as possible. Zing Health offers members the ability to personalize their plans, access to facilities designed to help them better meet their healthcare needs and a dedicated care team. For more information on Zing Health, visit www.myzinghealth.com .
SUMMARY DESCRIPTION:
The Customer Service Representative is the primary point of contact for all Zing Health members, providers, agents/brokers. The Customer Service Representative provides all aspects of excellent customer service delivery. This position handles issues related to either member or provider inquiries.
ESSENTIAL FUNCTIONS :
Respond to member/provider/agent/broker inquiries via telephone regarding health insurance benefits, eligibility, and claims.
Analyze problems and provide correct information and solutions.
Communicate monthly messages to providers on a specific need basis.
Deal tactfully and empathetically with customers.
Establish and maintain effective working relationships with physician office staff.
Read, comprehend, and verbalize processes and procedures of the organization and of health insurance coverage.
Multi-task and pay close attention to detail.
Requirements
QUALIFICATIONS AND REQUIREMENTS:
JOB REQUIREMENTS:
Required Qualifications
Minimum of a high school diploma or equivalent
Prior experience in Customer Service in a Managed Care Organization preferred
Ability to type a minimum of 35 words per minute
Knowledge of managed care processes and health insurance coverage preferred
Outstanding communication skills and the ability to understand complex situations to effectively handle escalated customer needs
Analytical skills and the ability to read and interpret data
Problem solving abilities
Ability to work independently and as a part of a team
Ability to operate computer programs - Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Bilingual preferred
HC60-10-501
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Customer Service Representative jobs in Chicago, IL, United States
ⓘ There was an unexpected error processing your request.
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