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Hospital Operations Manager

Washington, DC, United States

GoodVets is a community of animal hospitals co-owned with veterinarians. Sitting at the intersection of quality-first and people-first, GoodVets provides an environment of mentorship for all our employees while also providing the high quality of care and hospitality that today’s pet parents demand.

As Anthony Robbins says, “To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others”. If this resonates with you, keep reading!

As a Hospital Operations Manager your primary role is partnering with the Medical Director (co-owner) to lead every aspect of the clinic day to day. Your role is to inspire and support your team. You will oversee the day-to-day operations of the clinic while looking for ways to improve on the clinic’s metrics. You will help the hospital and your team grow.

Our caseload is diverse, and our culture is amazing. If you are hardworking, adaptable and a great communicator this is the right role for you.

The Impact You Will Have Every Day: Lead by example

Mentor, educate, and motivate clinic team members to excel

Balance the needs of the clinical team with the goals of the organization

Understand and anticipate the needs of clients

Lead weekly team meetings with the Medical Director

Clearly communicate expectations and build a culture of feedback

Interview and onboard new team members

Promote community within the clinic team and within other HOM’s in the GoodVets community

What We Look For: Experience driving performance through strong people management

3+ years of previous veterinary technician experience

Proficient in Microsoft Office and practice management systems

What We Offer: 401(k) Retirement Plan with match

Paid holidays

Friendly employee discounts on veterinary services and products

If this sounds like the adventure you've been searching for, we can't wait to connect with you. Apply today and let's make an impact, together!

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