Development Coordinator, Major Gifts

Boston, MA, United States

Job Description - Development Coordinator, Major Gifts (3288139)

The Development Coordinator plays an integral support role on the Major Gifts team fundraising in support of the Mass General Research Institute within the Mass General Development Office. With appropriate guidance, the Coordinator supports the work of the team by managing calendars, handling preparations for meetings and events, processing business expenses and making travel arrangements when needed. The Coordinator also tracks fundraising actions and activities in a donor database and prepares and distributes team reports.

As a Coordinator, you will work alongside fellow management support professionals, or “MSPs,” who hold similar support roles on teams across the Development Office. As a Mass General Development MSP, you will be part of a dynamic cohort of individuals and have access to a variety of networking, professional development and leadership opportunities.

We are looking for someone who is organized and collegial and can anticipate needs and complete tasks independently. In addition, the ideal candidate will thrive working collaboratively as part of a team within a large and complex organization.

To Apply

Applications must include a current resume and a cover letter detailing applicable experience and accomplishments.

About Us

Massachusetts General Hospital is one of the world’s top academic medical centers. It is the original and largest teaching hospital of Harvard Medical School, where nearly all our staff physicians serve on the faculty.

Mass General has pioneered medicine for more than 200 years, and we’re thinking big about the future. In 2021, we launched our largest-ever comprehensive fundraising effort —  The Campaign for Mass General — which seeks to raise $3 billion in philanthropic funding that will help us reach our four ambitious campaign goals, each grounded in a pillar of Mass General’s historic mission to treat, discover, teach and serve. To learn more about our Campaign, click here .

Our Department

The  Development Office  is a vibrant and collaborative team focused on advancing the hospital’s mission of health care excellence. We are committed to expanding the philanthropy that makes this mission possible.

We offer a  competitive benefits package  including generous health care and retirement plans and an array of professional development opportunities. We also offer a Flexible Workplace Program, a hybrid work model that affords employees the opportunity to work in the office a minimum of 4-6 days per month, depending on the business needs of the role. We comply with all Mass General Brigham  conditions of employment , including vaccination mandates.

Diversity and inclusion are priorities for our office and the  hospital . We strongly believe that a team of diverse identities, experiences, opinions and perspectives drives creativity, innovation and excellence.

Click here to learn more about our team and what it’s like to work with us.

General MSP Responsibilities

Manage the calendars of assigned individuals, keeping them free of scheduling conflicts

Coordinate logistics, prepare agendas and other materials, take notes and organize follow up actions for meetings, events, appointments and presentations, troubleshooting issues as needed

Write and/or review correspondence and other materials and interpret information necessary to draft responses as needed

Make travel arrangements, prepare travel itineraries and troubleshoot and resolve potential conflicts

Submit employee expenses and vendor invoices

Conduct basic prospect identification and research activities, working with Prospect Management and Research colleagues to collect relevant information about donors

Gather and record data and action items in a donor database

Complete booking forms for gifts and pledges in a timely manner with thorough backup information

Assist with daily operational activities that may include photocopying, scanning, organizing mailings, distributing letters and packages, occasionally hand-delivering (or picking up) materials to locations around the MGH/Mass General Brigham campuses

Participate in professional development opportunities, including internal volunteer or job shadowing roles when appropriate

Prepare and regularly update planning documents and progress reports

Contribute to maintaining positive office morale, even in the face of high work volume and challenging periods

Assist the team with recruitment activities for vacancies as needed

Take on other office-wide duties as needed

Ability to complete assigned projects and tasks independently or with minimal guidance

Adhere to the mission, credo, and standards of behavior of Massachusetts General Hospital

Qualifications

This position requires 1-2 years of experience, ideally in a fundraising office or a client-facing or relationship-building role. A bachelor’s degree is preferred but not required.

In addition, the ideal candidate will possess the following skills, abilities and attitudes:

Strong verbal and written communication skills

Organizational, time management and project management skills

Command of Word, PowerPoint, Excel and Outlook, or the ability to learn them quickly

Competency using videoconferencing platforms (Zoom and Teams preferred)

Proficiency with data entry or data management in a database (Blackbaud CRM or Raiser’s Edge preferred)

Professionalism and a strong work ethic

Desire and motivation to learn about the organization and fundraising

Awareness of personal work styles in self and others

Adaptability and flexibility in times of shifting priorities

Ability to work collaboratively with diverse audiences

Creativity and high levels of energy and enthusiasm

Commitment to adopting best practices and maximizing efficiency

Inclination to build relationships with people inside and outside of the organization

Good judgement and care in dealing with confidential information

Qualifications

This position requires 1-2 years of experience, ideally in a fundraising office or a client-facing or relationship-building role. A bachelor’s degree is preferred but not required.

In addition, the ideal candidate will possess the following skills, abilities and attitudes:

Strong verbal and written communication skills

Problem solving skills

Organizational, time management and project management skills

Command of Word, PowerPoint, Excel and Outlook, or the ability to learn them quickly

Competency using videoconferencing platforms (Zoom and Teams preferred)

Proficiency with data entry or data management in a database (Blackbaud CRM or Raiser’s Edge preferred)

Attention to detail

Professionalism and a strong work ethic

Desire and motivation to learn about the organization and fundraising

Awareness of personal work styles in self and others

Adaptability and flexibility in times of shifting priorities

Ability to work collaboratively with diverse audiences

Creativity and high levels of energy and enthusiasm

Commitment to adopting best practices and maximizing efficiency

Inclination to build relationships with people inside and outside of the organization

Good judgement and care in dealing with confidential information

Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Primary Location Work Locations MGH 125 Nashua

Job Organization Organization Massachusetts General Hospital(MGH)

Schedule Schedule Full-time

Standard Hours 40

Shift Shift Day Job

Employee Status Employee Status Regular

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