Head of Operations

Torrance, CA, United States

Head of Operations

Location: Torrance, CA

Workstyle: On-Site

What Makes a Honda, is Who makes a Honda

Honda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals.

At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company which serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

If your goals and values align with Honda’s, we want you to join our team to Bring the Future!

About this Position:

We are searching for a visionary, strategic, and ambitious Head of Operations to lead development of operational infrastructure and process enablement for an electrified micro-mobility solution for last mile logistics. The successful candidate will supervise our operating model design, process innovation, operational capability development and continuous improvement to launch and scale a new last mile logistics business. The Head of Operations will manage our fleet of electric vehicles and ops / delivery teams, design operational strategies, set performance benchmarks, and foster strong relationships with potential partners and customers. Key parts of the role also include leading digital operations strategies and channeling delivery team’s feedback to our product team to enhance our product offerings.

Responsibilities include:

Design and execute a robust operations strategy in line with our start-up's vision and objectives.

Lead and mentor the fleet management and ops / delivery team, setting targets, and monitoring performance to ensure continuous improvement in operational efficiency and scalability.

Develop operational infrastructure to deploy, maintain, and scale a fleet of electric micro-mobility vehicles.

Design and enable operating model and supporting processes to provide seamless last mile logistics solution for customers.

Define digital operations strategies and collaborate with Product teams on process innovation and automation.

Lead strategic forecasting and capacity planning to optimize staffing, routing, and scheduling and meet operational performance goals.

Continuously monitor operational performance to identify efficiencies and cost saving opportunities.

Represent the company at networking events, conferences, and trade shows, using these platforms to foster growth and enhance brand visibility.

Establish and nurture strong relationships with key stakeholders, clients, and partners to ensure long-term success and operational scalability.

Collaborate with cross-functional teams to align operational initiatives with the broader company strategies.

Stay abreast of industry trends, competitor activities, and market dynamics to inform and adjust operational strategies.

Oversee the development of compelling process innovations initiatives and proposals for infrastructure investment and operational partnerships.

Who we are seeking:

Required Work Experience:

3+ years of work experience, preferably in transportation offerings

Start-Up / New Business Venture experience preferred

Last mile delivery / micro-mobility experience preferred

Experience in operating model design and enablement

5+ years of experience managing direct reports / People Leadership role

Experience in leading logistics teams and overseeing operations

A proven track record of designing and implementing successful operations strategies, with a strong emphasis on infrastructure development, digital operations, capacity planning, forecasting, and continuous improvement.

Required Education:

Bachelor’s degree Business, Operations, or a related field

Master’s degree preferred

Desired skills:

In-depth knowledge of micro-mobility vehicles, delivery platforms, shared vehicle subscriptions, and parcel delivery solutions preferred

Exceptional leadership, communication, and interpersonal skills

Proven ability to build and maintain relationships with a diverse range of stakeholders, including clients, partners, and customers

Self-motivated, strategic thinker, capable of thriving in a fast-paced start-up environment

Experience creating press releases and communication materials is preferred

Willingness and ability to travel for networking events, customer meetings, conferences, and trade shows as needed

Additional Position Factors:

Workstyle: On-Site

Travel: 10%

At Honda, you will play a key role in our journey to become a company that society wants to exist now, and in the future. Your endless curiosity will drive innovation and your courageous spirit will challenge the status quo. We believe having a workforce made up of diverse thinkers and innovators makes us a better Honda. Respect for each other and respect for diversity each and every day drives our associates to contribute at the highest level and work effectively in a team environment. We make the dream of mobility a reality with our innovative and high-quality products. Together, we Bring the Future to our customers, associates, and communities. We are Honda!

What differentiates Honda and makes us an employer of choice?

Total Rewards:

Competitive Base Salary: $145,800 - $227,800

o Pay will be based on several variables that include, but not limited to, geographic location, work experience, education, etc.

Annual Bonus

Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)

Industry leading Benefit Plans (Medical, Dental, Vision, Rx)

Paid time off, including vacation, paid holidays, sick time, personal days

401K Plan with company match + additional contribution

Relocation assistance

Career Growth:

Advancement opportunities

Career mobility

Education reimbursement for continued learning

Training and Development programs

Additional Offerings:

Wellbeing program

Community service and engagement programs

Product programs

Free drinks onsite

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

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