Information Technology Network Administrator
Chicopee, MA, United States
Title: IT Network Administrator
Location: Chicopee, MA
Salary: $90k – 110k
Consumer Goods company is seeking an IT Network Administrator to join their team!
RESPONSIBILITIES
Experienced leading setup of hardware and equipment for workstations - new & existing.
Make hardware and system recommendations.
Provide systems/equipment support for Remote workers.
Maintain inventory of hardware, equipment, licenses, etc.
Meet SLA requirements as designated.
Ability to support on premise solutions and cloud services
Manage printers, scanners, network equipment, etc. Keep hardware up to date.
Manage Office 365 environment, including users, groups, devices, storage, support, etc.
Manage cell phones & cell service, including accounts, devices, and support.
Manage mobile software and hardware devices for both internal and external uses
Manage phone system - setup, training, user support, directories, extensions, etc.
Maintain servers, networks, WiFi, and ensure system security.
Document processes and perform diagnostic tests as needed.
Keep track of technological advancements and trends in IT support.
Train employees on hardware functionality and software programs.
Resolving logged errors promptly.
QUALIFICATIONS
A bachelor's degree in computer science preferred but not required, information technology or similar certifications.
5-7 years of experience as an IT System Administrator or similar role.
Proficiency in IT helpdesk software, such as SA Manage, JitBit or similar products.
Advanced knowledge of system security – Cisco, Sonicwall
Wifi system experience – i.e. Meraki, Cisco etc…
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