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Expert In Recruitment Solutions
Boston, MA, United States
UX Researcher Boston, MA Job Description Opening / Selling Statement -Looking for: 5+ years of professional experience in design research, Experience and understanding of product management and innovation, Proficiency with CX, UX and UI design principles. Required Skills -Looking for: 5+ years of professional experience in design research, Expe
Job Source: Expert In Recruitment SolutionsNavient
Boston, MA, United States
Earnest’s mission is to make higher education accessible and affordable for everyone. We empower past, present, and soon-to-be students to maximize their financial futures through thoughtful guidance and impactful products. We build tools that help people feel in control of their financial future, including: Private student loans - low rates, peo
Job Source: NavientAquent
Boston, MA, United States
Overview Placement Type: Temporary Salary (USD): $47.75 to $53.06/hr DOE Start Date: 06.10.2024 Our Tech client is looking for a Design Researcher/UX researcher to join their shopping experience team. The tool you will be working on is a smart shopping cart that makes a quick grocery trip even quicker by allowing you to skip the checkout l
Job Source: AquentMeta
Boston
**Summary:** Our UX Research team is designing for the global diversity of human needs, which requires us to deeply understand the behaviors of the people behind them. Our researchers tackle some of the most complex challenges to gain deeper insights into how people interact with each other and the world around them, and work collaboratively to con
Job Source: MetaBlackwomenintech
Boston, MA, United States
As a User Experience Researcher (UXR), you'll help your team of UXers, product managers, and engineers understand user needs. You'll work with stakeholders across functions and levels and have impact at all stages of product development. You'll play a critical role in creating useful, usable, and delightful products. You'll explore user behaviors a
Job Source: BlackwomenintechMicrosoft Corporation
Burlington, MA, United States
Microsoft’s Health & Life Sciences Solutions team is seeking a Principal UX Researcher to join the Diagnostics User Experiences team. This team is leading the delivery of first party solutions and applications to health & life sciences clients powered by Microsoft Azure and AI to transform how we work and bring Microsoft’s mission of empowering eve
Job Source: Microsoft CorporationGenesis10
Boston, MA, United States
New Journey AI/Genesis10 is actively seeking a resource for a 11 month Contract to Hire position with potential extension or conversion. Our client is looking for a Design Researcher/ UX researcher to work on a Smart Cart project. This cart uses a combination of computer vision algorithms and sensor fusion to identify items put in it. When a shopp
Job Source: Genesis10Aquent
Boston, MA, United States
Overview Placement Type: Temporary Salary (USD): $58.50 to $65 an hour Start Date: 05.21.2024 Our client is seeking a Senior UX Researcher to join a small, collaborative UX Research team. As a Senior UX Researcher, you will lead UX Research initiatives and support design discovery and product improvements across multiple touch points and exp
Job Source: AquentBoston, MA, United States
Job Title: Remote UX Researcher (UX)
Location: Boston, MA - 100% Remote role, EST hours
6 month contract, possibility to be extended
About the Role
As a UX Researcher on the User Experience Research team, you will get to work across all digital assets at *** Insurance. This includes our websites, mobile apps, and customer portals among many others. You will partner with UX Product Designers, UX Content Strategists, business teams, and Information Technology to understand business objectives, technology capabilities, and ensuring design solutions meet customer needs. You'll work on exciting new projects to help both customers, prospects and agents to better understand personal insurance products in a consultative and engaging way. In this role you'll also lead projects and advise others to help facilitate their own projects, participate in product demos on a regular basis, and in many cases have ownership of research activities for a variety of digital portfolios.
Job Description:
• Under general direction, plans and conducts user research activities (for example, usability testing, online surveys, and customer interviews) and translates findings into actionable customer insights that inform product development and optimization. Contributes to the product development process, including identifying customer needs, ideation, testing and continuously gathering customer feedback throughout the entire product development process
• Executes user research for assigned projects
• Recommends the right research method to employ for the hypothesis or business problem at hand in order to deliver relevant and actionable learnings (for example, usability testing, online surveys, interviews, contextual inquiry, focus groups).
• Contributes to the objective-setting and discovery process, including user persona development, journey-mapping and interpreting user goals.
• Contributes to testing of concepts as well as in-production experiences. Moderates usability studies and maintains best practices and techniques to ensure quality and confidence in findings. Helps teams incorporate customer feedback loops throughout the product lifecycle.
• Contributes to expert reviews and heuristic evaluations to identify opportunities within the user interface to improve usability and/or accessibility according to industry standards and best practices.
• Communicates clear, concise and objective research findings that focus on actionable insights without prescribing solutions.
• Works collaboratively, seeking constructive feedback and integrating feedback to improve research expertise.
Qualifications
• Bachelor's degree in Human Factors, Human-Computer Interaction, Information Design, or a related field. Master's degree preferred.
• 4+ years of experience
• Expertise in a variety of qualitative research methods, including running usability studies and lean usability tests, conducting customer research interviews, and writing expert (heuristic) reviews.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Familiarity with quantitative research tools, such as UserZoom and UserZoom Go and recording software such as Teams and Zoom.
• Familiarity with methodologies such as Design Thinking and Lean UX.
• Advanced written and oral communication skills. Ability to present projects and status reports to UX team leadership.
• Strong organization and analytic thinking skills, with ability to synthesize research findings into common themes.
• Proven track record of collaborating effectively with cross-functional teams.
Email Alert for Remote UX Researcher (UX) jobs in Boston, MA, United States
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