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Health Recovery Solutions, Inc.
Hoboken, NJ, United States
**Intern - Information Technology Support Specialist** at Health Recovery Solutions Hoboken, New Jersey HRS is a Hospital Aftercare, Remote Patient Monitoring, Software, and peripherals company with a small team of dedicated professionals working to support Hospitals, Clinicians, Nurses, and most important, Patients in their home. This inter
Job Source: Health Recovery Solutions, Inc.Akkodis
New York, NY, United States
IT Specialist - Onsite Opportunity (Bryant Park, Manhattan, 4.5 Month+ contract, $34-39/hr W2) - Retail Client Our retail client in Manhattan, NY is looking to hire an IT specialist to support their internal employees with: Windows, iOS, Mac, endpoint management/imaging, Teams and other AV Video conferencing, Office 365, and more. They use ServiceN
Job Source: AkkodisVertex Hospitality Group
New York, NY, United States
Overview: We are seeking a highly skilled Senior Technical Support Specialist, fluent in Mandarin and possessing exceptional communication abilities, to join our team. With a minimum of 3 years of technical support experience, this role extends beyond traditional IT support, encompassing strategic responsibilities. The Senior Technical Support Spec
Job Source: Vertex Hospitality GroupArmy National Guard
Yonkers, NY, United States
Job Description If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard's sophisticated networks. You will also maintain a
Job Source: Army National GuardWhite & Case
New York, NY, United States
Technology Support Specialist Firm Summary White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers and staff operati
Job Source: White & CaseInsight Global
New York, NY, United States
Job Description * Providing assistance to end users for firm-approved applications using a variety of different methods; those applications include: Microsoft Office, Outlook, iManage, ChangePro, Metadata Cleaning Assistant, inTapp Time, Remote Desktop Services, VPN, and other applications as deemed necessary * Performing regular maintenance on P
Job Source: Insight GlobalFirst Tek
New York, NY, United States
Job Description: IT Support Technician Contractor 6 months contract Monday-Thursday 32 hours per week MacOS experience is mandatory Overview: Entertainment Company has an opportunity available for an IT Operations Specialist to assist with on-site desktop support. This technician will work closely with N-Tech Operations and Support Specialists to
Job Source: First TekTreliant
New York, NY, United States
Overview We are currently looking for a Information Technology Manager with experience within Financial Services / Investment Banking to come on board and work with our Tier 1 Investment Banking clients. Who are we? Treliant is a global consulting firm serving banks, mortgage originators and servicers, FinTechs, and other companies providing fin
Job Source: Treliantnew york city, ny
Job Summary
Our client is a clinical-stage emerging Biotechnical firm based in NYC. We are looking to hire an IT Specialist to work under the Head of IT and provide IT support as needed. This hybrid role is in a fast-paced office environment (3 days/week onsite).
Primary Responsibilities
Respond to technical support requests, troubleshoot, resolve technical issues, and provide advice and guidance.
Collaborate with other IT teams to resolve complex technical issues and escalate issues as necessary.
Oversee the day-to-day operations of the IT Service Desk, ensuring high levels of service delivery and customer satisfaction.
Identify and provide reporting on Key Performance Indicators and SLA's for the Service Desk.
Manage and prioritize help desk ticket queues, ensuring all requests are addressed in a timely and effective manner.
Work closely with international IT Service Desk management to identify, standardize, and coordinate IT Help Desk activities for a common service delivery strategy as well as continuous improvement.
Maintain documentation and standard operating procedures for Help Desk processes and procedures.
Stay up to date with industry trends and best practices, and implement new technologies and techniques as appropriate.
Education and Experience
5+ years of experience in an IT Help Desk or technical support role.
Understanding of ITIL, certification preferred.
Strong technical knowledge and experience with various technologies, including operating systems, hardware, software, and networking.
Excellent customer service and interpersonal skills, with the ability to communicate technical information to non-technical customers.
Excellent organizational skills with the ability to multi-task.
Excellent written and verbal communication skills.
Ability to manage multiple tasks and prioritize effectively, with a strong attention to detail.
Strong problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues.
Email Alert for Information Technology Support Specialist jobs in new york city, ny
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