Field Service Representative
New Orleans, LA, United States
The Field Service Representative (FSR) will be responsible for providing our on-site technical customer service. This position will include chemistry test, chemical feed and control equipment maintenance, chemical inventory management, technical recommendations, and written service reports. This is a customer facing position . If you like the idea of doing meaningful work with a company that's dedicated to protecting our natural resources and building a more sustainable world for us all, here's more!
This position is assigned to perform work remotely at customer sites with strict access requirements in the Baton Rouge, LA area.
Key Responsibilities :
Install and service chemical feed and water treatment and chemical feed equipment at designated locations
Act as technical consultant and liaison with customer management and technical counterparts
Perform water analysis and/or collect samples for preparation, labeling and shipment to designated laboratory for analysis
Work with PLC controls, understands water process treatment design, and repairs pumps, instruments and control panels
Conduct preventative maintenance and calibrates feed pumps, controllers, feed rate charts and maintain log sheets
Maintain inventory of spare parts (lube oil, tubing, and piping), and adequate supply of reagents, sample containers, and shipment containers necessary for routine as well as special sampling and analysis
Travel and work overtime, as required
All aspects of safety on the job, including the operation and maintenance of an assigned company vehicle if required and all EHS policies.
Core Qualifications :
High School Diploma, GED, Home School Certification, or international equivalent to High School Diploma
Minimum 2 years of lab,plant or maintenance experience OR a minimum 2 years of college, military, technical / vocational school training
Eligibility Requirement:
Ability and willingness to travel regularly within assigned territory, at times requiring overnight stay, as required
Work frequently in a heavy industrial environment requiring use of Personal Safety Equipment and exposure to noise, dust, chemicals and other similar irritants typical of those found in refinery, chemical plants, power plants, etc., as required
Ability and willingness to comply with stringent drug testing and background check requirements set by customer safety requirements, as required
Basic Computer Skills Required
To the extent that you are applying for a position that requires you to operate acompany owned / leased or rented vehicle for company business, you must be willing to submit to a check of your driving record.
Other Useful Skills and Abilities :
Technical Training / Education
Familiarity with water treatment processes and applications
Strong Communication (written and oral)
Strong Interpersonal skills
Customer Service and results oriented
Strong Analytical Skills and Business Acumen
Team player
Initiative
Ability to lift and move heavy loads and to operate a forklift
Able to work independently
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