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Collection Specialist

philadelphia, pa

Immediate need for a talented Collection Specialist. This is a 12+ months Contract opportunity with long-term potential and is located in Philadelphia, PA (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 24-19369

Pay Range: $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Note- Position Type: Onsite position needs candidates local to Philadelphia, PA

Key Responsibilities:

Collecting past due residential and commercial accounts.

Monitor accounts to identify outstanding debts.

Investigate historical data for each debt or bill.

Contact customers to collect their overdue payments.

Take actions to encourage timely debt payments.

Negotiates payment plans with customers based upon specific parameters.

Resolve customer credit issues.

Update account status records and collection efforts.

Report on collection activity and accounts receivable status.

Maintains a professional and customer-friendly manner with each account.

Handles outbound and inbound calls professionally and knowledgeably.

Key Requirements and Technology Experience:

Proven experience as a Collection Specialist or similar role.

Excellent communication skills (written and oral).

Working knowledge of MS Office.

Comfortable working with targets.

Skilled in negotiation.

Problem-solving skills.

Credit Collections exp required at least 3 yrs in a large volume setting (multiple accounts oversight)

Our client is a leading Public Utility Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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