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Alma
New York, NY, United States
Product Designer Alma is seeking a mission-driven Product Designer to join our Client management team. Reporting to a product design manager, you will be focused on designing tools that equip mental health providers to effectively manage the administrative aspects of their client caseload. The ideal candidate is someone who believes that great des
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Senior Product Manager, Client Management
Alma is seeking a mission-driven Senior Product Manager to join our Client Management team. In this role, you will be setting the strategy and leading the product roadmap to empower mental health providers to onboard clients to their practice and manage their experience throughout care. The ideal person for this role loves to collaborate with Engineering and cross-department stakeholders to solve challenging problems and build highly-scalable solutions that translate into trusted and streamlined customer experiences.
What you’ll do:
Develop a deep understanding of how mental health providers use digital tools to efficiently manage their practice, and own the vision for how our platform can support onboarding and managing their clients
Collaborate with Engineers, Designers, Providers, and Clinical Operations to identify and iterate on new opportunities to support providers to manage their clients efficiently and effectively
Drive execution of the product roadmap and set feature priorities through data-driven and customer-centric considerations that support our strategic goals
Define, track, and analyze overall performance and financial, customer, and operational metrics
Who you are:
You have 3-5 years of experience as a Product Manager with proven experience owning a product strategy and roadmap.
You have experience leading product discovery through user research, data analysis, and competitive research.
You are a systems thinker with a track record for achieving impactful outcomes.
You possess a clear and engaging communication style and are able to build positive relationships across a broad, diverse organization.
You are adept at Agile methodologies and taking an iterative approach to product lifecycle management.
You value a culture of inclusion and empathy.
You feel a passion for Alma's mission – to improve the therapy experience for providers and their clients and simplify access to care.
Benefits:
We’re a remote-first company
Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA and HSA plans
401K plan (Roth and traditional)
Monthly therapy and wellness stipends
Monthly co-working space membership stipend
Monthly work-from-home stipend
Financial wellness benefits through Northstar
Pet discount program through United Pet Care
Financial perks and rewards through BenefitHub
EAP access through Cigna
One-time home office stipend to set up your home office
Comprehensive parental leave plans
11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
Flexible PTO
Salary Band: $145,000 - $170,000
Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.
All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.
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Senior Product Manager, Client Management jobs in New York, NY, United States
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