In Kind Goods Specialist

Memphis, TN, United States

ORGANIZATION SUMMARY:

World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.

In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.

POSITION SUMMARY:

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

Help fulfill World Relief Memphis' mission to provide vital services, build just and welcoming communities and bring people together through supporting the coordination and tracking of in-kind goods while ensuring these resources positively impact program participants, volunteers and World Relief. The In-Kind Goods Specialist is primarily responsible for on-site and warehouse inventory management systems, tracking and recording in kind goods within the CRM, Dynamics, ensuring the efficient and coordinated distribution of In-Kind goods with staff to approved clients and programs, and coordinating in-kind drives to meet projected material needs of clients.

Compensation: $19-$21 per hour

Role & Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In Kind Goods Management and Inventory Tracking:

Maintain accurate and detailed records of all incoming and outgoing items using tracking software, ensuring an accurate and real-time inventory of resources in coordination with the Resource Specialist and Housing and Resource Manager

Ensure all in-kind goods receipts are accurately and timely entered into Dynamics and assigned to proper grants to meet multiple WRM program goals on a quarterly and annual basis.

Track outgoing inventory items and assign those items to Client records in Dynamics to ensure grant goals are met.

Ensure program goals are on pace on at least a monthly basis by maintaining and owning the management of the In-Kind Goods Database within Dynamics, with a focus on budget relief and grant requirements

Maintain and ensure on-site resource room and warehouse are organized and tidy Support grants’ in-kind tracking and reporting deadlines

Assist with grants and reports for funding partners and in-kind deliverables on a monthly, quarterly and annual reports

Support the development of in-kind donation impact reports

Ensure accurate gift processing standards, timely and accurate entry and acknowledgement and integrity of data

Material Needs Procurement and Housing Prep Anticipate, plan for and order Material Needs for upcoming arrivals in advance to ensure materials arrive in time for apartment setup and in accordance with the Cooperative Agreement

Collaborate with Resource Specialist to ensure that Material Needs orders are complete and accurate according to the needs of each case

Assist Resources specialist with setting up new arrivals apartments/homes as needed

Assist Resource Specialist as needed to support donation pick-ups for larger and/or heavier items. Collaboration and Communication

Maintain regular and timely communication with operations, program and community engagement staff and volunteers essential to supporting and welcoming new arrivals – including but not limited to Resettlement Specialists, Volunteer Coordinators, Good Neighbor Team Coordinator, Volunteer and Church Partnerships Managers, Finance Specialist, Resource Specialist, Housing and Resource Manager and Resettlement Manager Work closely with the Volunteer Services team to coordinate the appropriate number of volunteers needed for sorting, inventory, loading/unloading, securely storing donations and facilitating distribution of items Attend and participate in Initial

Welcome Services team and Integration Department team meetings to discuss upcoming arrivals, identify material needs, procurement and distribution Actively participate and support cross-departmental team planning, communication and meetings of In-Kind Goods and Services Team

Work with leadership and development teams in identifying program needs and support in-kind opportunities to address those priority needs, including grants, donation drives or campaigns, events and others.

Coordinate with Housing & Resource Manager and Resource Specialist to ensure all housing and material needs are met for WRM clients.

Support other programs and departments with donations questions and needs.

Oversee the effective and efficient of volunteers needed to process and maintain in kind goods inventory

Perform other duties and as assigned by Housing and Resource Manager Strong computer skills with knowledge of Microsoft suite

Experience with CRM database and eagerness to learn Microsoft’s Dynamics platform

Ability to work effectively and sensitively with people of diverse cultural and religious backgrounds

Time management and prioritizations skills; knows how to organize individual and team schedule to complete the most pressing tasks on time

Receptive to receiving and providing feedback Adaptive and flexible; willingness to handle constantly changing situations

Problem-solving skills; finds possible solutions before bringing issues to supervisor

Highly self-motivated and able to take initiative

Basic tool/handman knowledge to assist with home set-ups or a willingness to learn these skills

Knowledge, Skills, & Abilities Strong computer skills with knowledge of Microsoft suite

Experience with CRM database and eagerness to learn Microsoft’s Dynamics platform

Ability to work effectively and sensitively with people of diverse cultural and religious backgrounds

Time management and prioritizations skills; knows how to organize individual and team schedule to complete the most pressing tasks on time

Receptive to receiving and providing feedback

Adaptive and flexible; willingness to handle constantly changing situations

Problem-solving skills; finds possible solutions before bringing issues to supervisor

Highly self-motivated and able to take initiative

Basic tool/handman knowledge to assist with home set-ups or a willingness to learn these skills

Requirements Mature and personal Christian faith

Committed to the mission, vision, and values of World Relief

Desire to serve and empower the Church to impact vulnerable communities

Able to affirm and/or acknowledge World Reliefs Core Beliefs , Statement of Faith , Christian Identity and National Evangelicals For the Health of The Nation document

Must be able to pass a background check and MVR Check

Ability to drive a box truck with no rear window

Cross-cultural experience Fluency in written and spoken

English

Proficiency in Microsoft suite

Comfortable lifting, carrying, moving medium to heavy weights of 100 pounds

World Relief offers a competitive benefits package (25 hours + per week):

- Medical, Dental, Vision

- Offer 16 company Paid Holidays + 4 additional Personal days per year!

- Paid Sick and Vacation Time

- Paid Parental Leave (12 weeks for qualified employees)

- FSAs: Medical & Dependent Care, & Commuter Funding

- Supplemental Life Insurance (employee, spouse, and children)

- Critical Illness, Hospital Indemnity, and Accident insurance policies

- Legal Shield Insurance

World Relief pays 100% for eligible employees:

- Group Term Life (employee, spouse, and children)

- Long Term & Short-term Disability

- Accidental Death and Dismemberment (AD&D)

- Long Distance Travel Insurance

- Employee Assistance Program (EAP)

World Relief - Retirement:

- 401K & Roth

- WR matches up to 4%, then an additional quarter percent up to 10%

- Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.

World Relief Discounts (Immediately Eligible):

- Verizon

- Pet Insurance through Nationwide

- Home and Auto insurance through Liberty Mutual

- Working Advantage Discount Program

- Active & Fit Gym Membership

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations

· The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.

· Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.

· The employee frequently is required to sit, reach with hands and arms, talk and hear.

WORK ENVIRONMENT:

· General office setting. World Relief also offers hybrid and remote schedules for limited positions.

· Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.

· Year-end archiving activities involve repeated lifting and bending.

· Physical, emotional and intellectual demands

· Equipment used: Employee computer (desktop or laptop), printer, and copier.

· All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.

We are proud to be an EEO/AA employer M/F/D/V.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States

World Relief is both an equal opportunity employer and a faith-based religious organization.World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.

In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.

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