ASSOCIATE IT SPECIALIST - IT SPECIALIST - Microsoft Windows and Exchange M365 Specialist
San Antonio, TX, United States
ASSOCIATE IT SPECIALIST - IT SPECIALIST - Microsoft Windows and Exchange M365 Specialist 32-00646
Who We Are: Join the Operation System Support Section; we provide Windows support to the SwRI administrative cost centers and to technical divisions as needed. This team is also responsible for managing the Microsoft Exchange mail environment on-prem and in the online M365 Cloud.
Objectives of this Role: Support of the Microsoft Exchange environment. To include the provisioning of user accounts and supporting Exchange online in the Microsoft M365 cloud. Managing a hybrid Exchange mail environment.
Support and maintenance of email clients used on multiple platforms to include Windows, Linux, and mobile devices.
Support and maintenance of email technologies in use by the organization. To include Spam filtering services like Proofpoint, and mail encryption.
Support in an Enterprise environment managing Active Directory. Skills include provisioning and management of user and computer objects,
management and troubleshooting of Windows technologies.
Work independently, and suggest, develop, and implement new process and procedural improvements
Daily and Monthly Responsibilities: Maintaining existing Microsoft Windows and Exchange technologies in use and other 3rd party Windows/email applications.
Maintain and monitor the health of the Microsoft Exchange Cloud and in-prem environment.
Support user requests for email services and email client software on multiple platforms to include Windows, Linux, and mobile devices.
Maintain Microsoft Windows servers and hardware.
Requirements: Requires a Bachelors degree in Information Technology or related with 2 years experience.
Those with no Bachelors degree should have 5 years of related professional level experience.
2 years: Microsoft Windows Server administration in support of Microsoft services in an enterprise environment.
2 years: Managing a Microsoft Exchange server hybrid environment at an enterprise level. Working knowledge of Microsoft Exchange online, O365, and Azure preferred.
1 years: Working knowledge of mail protocols to include SMTP, and SPF. Other protocols like DMARC, DKIM a plus.
Technical Certifications such as Microsoft Certified Solutions Associate (MCSA) and/or Microsoft Certified Solutions Expert (MCSE). VMWare certification is a plus.
A valid/clear driver's license is required.
Special Requirements: Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Applicant must be a U.S. citizen.
Job Locations: San Antonio, Texas For benefits information at our San Antonio location, click here .
For benefits information at all other locations, click here .
An Equal Employment Opportunity/Affirmative Action Employer
Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disabled/Veteran
Committed to Diversity in the Workplace
#J-18808-Ljbffr