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First Advantage
Atlanta, GA, United States
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each othe
Job Source: First AdvantageDeKalb County
Decatur, GA, United States
Job Description Positions available in multiple departments - APPLY TODAY! Job Code: 21125 Salary Range: $17-22/hour or more depending on experience FLSA: Nonexempt Purpose of Classification: The purpose of this classification is to provide information and customer service regarding County services. Essential Functions: The following duties a
Job Source: DeKalb CountyStryten Energy
Alpharetta, GA, United States
Overview The customer service representative is a significant customer facing role within Stryten, with daily communication around orders and fulfillment directly with the customer as well as other departments within the organization. The hours for this on-site (5 days each week, not remote) role are M-F, 8am-5pm ET, with an hour lunch break. Re
Job Source: Stryten EnergyTidewater Consulting Services
Atlanta, GA, United States
Tidewater is looking for the best talent in the greater Atlanta area, to join our growing Customer Service team. The customer service representative will aid our sales and marketing division to meet directly with consumers and identify their needs. The ideal candidate will have prior experience in the customer service or a related field, have g
Job Source: Tidewater Consulting ServicesExide Technologies
Alpharetta, GA, United States
Overview The customer service representative is a significant customer facing role within Stryten, with daily communication around orders and fulfillment directly with the customer as well as other departments within the organization. The hours for this on-site (5 days each week, not remote) role are M-F, 8am-5pm ET, with an hour lunch break. So
Job Source: Exide TechnologiesMOTREX Co. Ltd
Alpharetta, GA, United States
Overview The customer service representative is a significant customer facing role within Stryten, with daily communication around orders and fulfillment directly with the customer as well as other departments within the organization. The hours for this on-site (5 days each week, not remote) role are M-F, 8am-5pm ET, with an hour lunch break. So
Job Source: MOTREX Co. LtdNitelines USA, Inc
Atlanta, GA, United States
Job location : Georgia Department of Revenue 4125 Welcome All Rd | Atlanta, Georgia 30349 Hours: M-F (8 hours daily) Temp-Perm Pay: 15hr The Customer Service Rep 1 will be responsible for complying with standard operating procedures while work in a high-volume contact center answering calls, responding to emails, and utilizing contact center tech
Job Source: Nitelines USA, IncMSC Industrial Direct
Atlanta, GA, United States
Build a better career with MSC. Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE (https://youtu.be/VvCFDMQRyM8)
Job Source: MSC Industrial DirectAtlanta, GA, United States
Provide customer experience by managing phone and digital interactions on our claims and assisting with immediate needs.
Please note the location requirements listed in the job details.
Position Compensation Range:
Pay Rate Type:
Hourly
Compensation may vary based on the job level and your geographic work location.
Primary Accountabilities
* We review and apply coverage, assign services, interpret estimates and adjuster notes, and process payments.
* Demonstrate experience resolving issues and requests by phone, email, and chat, which includes adhering to a schedule and servicing customer claims.
* Handle interactions via inbound calls, outbound calls, and digitally.
* You will have responsibilities with multiple lines of business across the enterprise.
* You will solve customers problems.
* Identify and gather necessary information to process claims and achieve our goals.
* Provide exceptional customer service to internal/external customers and partners.
* Utilize claim systems and other applications necessary to complete job tasks.
* You will be on a team of about 6-8 individuals.
* This is a call center environment where you will spend 90% of your day on the phone with customers & follow a schedule of statuses that may change daily depending on our needs.
Specialized Knowledge Requirements
* Demonstrated experience providing customer-oriented solutions or support.
* Review and apply coverage, assign services, interpret estimates and adjuster notes, and process payments.
* Demonstrated experience handling interactions via inbound calls, outbound calls, and digitally.
In this primarily home-based role, you will spend 80% (4+ days per week) working from home. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, training, and culture events.
This is why we require you to be located proximate to one of the following locations: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Eden Prairie, MN 55343; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034; Nashville, TN 37214, Atlanta, GA
Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.
We are hiring for the shift - 10:40 am until 7:05 pm, your local time.
Compensation: $23.00 / hour
A license is not needed for this position.
Travel Requirements
* Very minimal.
Physical Requirements
* Work that involves sitting/standing.
Working Conditions
* You will need to have a space that is free from distractions while working at home.
#LI-remote
Job Description
We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
#LI-LS1
Email Alert for Associate Claims Customer Care Center Representative jobs in Atlanta, GA, United States
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