Digital Communications Specialist (Hybrid)

Atlanta, GA, United States

Job ID 268561

Location Atlanta, Georgia

Full/Part Time Full-Time

Regular/Temporary Regular

About Us

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Department Information

Georgia Tech Professional Education's Academic Programs team serves over 10,000 online students who are working professionals all over the world. We work with learners from prospects to alumni in 16 online credit programs, which necessitates a robust communications plan to meet our learners where they are in their academic journey. We use Salesforce and MarketingCloud for all communication including (but not limited to) recruitment, admissions, onboarding, advisement, student services and student engagement.

Job Summary

Responsible for the daily operations of the colleges website and electronic communication including design, structure, and content presentation. This position will interact on a regular basis with: staff, faculty, outside vendors. This position typically will advise and counsel: staff. This position will supervise: NA

Responsibilities

Job Duty 1 -

Manage the website, social media, and electronic communication.

Job Duty 2 -

Assist in the development of e-newsletter, e-magazine, electronic notifications.

Job Duty 3 -

Develop, implement, track and evaluate digital communications and provide monthly reports that include website traffic data, social media data, and SEO analysis.

Job Duty 4 -

Assist with long-term development of digital communications activities and projects.

Job Duty 5 -

Handle video/photography including editing.

Job Duty 6 -

Perform other duties as assigned

Required Qualifications

Educational Requirements

Bachelor's Degree in related field or equivalent combination of education and experience

Required Experience

Three to four years of job related experience

Preferred Qualifications

2 years of experience in email marketing/digital design with a marketing automation system required

Enterprise level experience with Salesforce and Salesforce Marketing Cloud (Salesforce Marketing Cloud email certification preferred)

Experience building Data Extensions, Automation, Journeys and configuring Distributed Marketing

Experience in website maintenance and updates

2-3 years of experience in Professional Writing; may request for writing samples

Knowledge, Skills, & Abilities

SKILLS

This job requires advanced computer and social media skills. Broad experience with content management systems is required.

Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

All members of the USG community must adhere to the USG Statement of Core Values, which consists of Integrity, Excellence, Accountability, and Respect. These values shape and fundamentally support our Universitys work. Additionally, all faculty, staff, and administrators must also be aware of and comply with the Board of Regents and Georgia Institute of Technology's policies on Freedom of Expression and Academic Freedom. More information on these policies can be found here: Board of Regents Policy Manual | University System of Georgia (usg.edu).

Other Information

This is not a supervisory position.

This position does not have any financial responsibilities.

This position will not be required to drive.

This role is not considered a position of trust.

This position does not require a purchasing card (P-Card).

This position will not travel

This position does not require security clearance.

Grade A8

Anticipated hourly rate $25.81 to $35.10 commensurate with qualifications

Background Check

Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening

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