ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Lennox International
Richardson, TX, United States
Company Overview: Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead t
Job Source: Lennox InternationalThomson Reuters
Carrollton, TX, United States
**Customer Experience Analyst (Remote)** **Remote Position** At Thomson Reuters, we provide information-enabled software to help our customers in the legal, tax, accounting, corporate, news, and media fields, to make decisions that move society forward. The Customer Experience Analyst is responsible for post-implementation day to day interactions b
Job Source: Thomson ReutersThunderYard
Dallas, TX, United States
Description Key Role: Are you looking for an opportunity to establish processes and support technology innovation? You know that true progress is made at the intersection of business and tech, and as an IT Business Analyst, you'll develop your skills in both. Here, you'll have the chance to work with an Agile team as they develop digital products
Job Source: ThunderYardLiberty IT Solutions
Dallas, TX, United States
Key Role: Are you looking for an opportunity to establish processes and support technology innovation? You know that true progress is made at the intersection of business and tech, and as an IT Business Analyst, you’ll develop your skills in both. Here, you’ll have the chance to work with an Agile team as they develop digital products to support yo
Job Source: Liberty IT SolutionsThunderYard
Dallas, TX, United States
Description Key Role: Are you looking for an opportunity to establish processes and support technology innovation? You know that true progress is made at the intersection of business and tech, and as an IT Business Analyst, you'll develop your skills in both. Here, you'll have the chance to work with an Agile team as they develop digital products
Job Source: ThunderYardLiberty IT Solutions, LLC
Dallas
Key Role: Are you looking for an opportunity to establish processes and support technology innovation? You know that true progress is made at the intersection of business and tech, and as an IT Business Analyst, you’ll develop your skills in both. Here, you’ll have the chance to work with an Agile team as they develop digital products to support yo
Job Source: Liberty IT Solutions, LLCBBB Industries, LLC
Irving, TX, United States
**Senior IT Analyst - Website and Customer Experience Platforms** **Department:** Information Technology **Location:** Irving, TX **Position Summary** Serve in an internal consulting capacity as Website and Customer Experience Platform Analyst, to work directly with BBB business leaders and subject matter experts in day-to-day operations of our co
Job Source: BBB Industries, LLCContinental Battery Systems
Dallas, TX, United States
Company Description Continental Battery Systems is the result of the merger of Battery Systems and Continental Battery Company in 2021. The company has the largest premier service footprint for battery distribution within the country, with a network of more than 200 branches,over 30,000 dealer locations, and a global headquarters in Dallas, TX. Con
Job Source: Continental Battery SystemsIrving, TX, United States
**Customer Experience Analyst**
** We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. ** Irving, Texas
**Horace Mann**
** We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. ** keywords: position summary,communication,mapping,performance,organization,leadership,develop,education,experience
Customer Care
**Overview**: The right person for this job is a self-starter experienced in facilitating journey mapping sessions, lifecycle, transactional, and process-level analysis, and customer communications. This person thrives on partnering with colleagues, vendors, and leadership to design and execute customer journey maps to provide story-driven findings and recommendations to improve customer touchpoints and experiences.
Entity of type com.vizirecruiter.common.domain.model.Label with id: 7159 **Responsibilities**: Facilitation of journey mapping sessions to offer complete comprehensive insights to inform and improve understanding of customer experiences
Perform exploratory analysis to understand processes, cross-functional interactions/relationships, and identify improvement opportunities to influence positive customer experiences
Work cross-functionally to improve customer touchpoints via effective communication/ engagement channels
Benchmark best practices and customer communication standards to improve critical customer communications/experiences.
Develop communications plans and identify proper customer messaging, including copywriting with proper tone and aligned with brand style
Known for reliability, responsiveness, attention to detail, and ability to deliver high-quality work product
Results-oriented, resourceful, consultative individual with solid people and interpersonal skills, including ability to lead, follow, collaborate and influence
Entity of type com.vizirecruiter.common.domain.model.Label with id: 33 Entity of type com.vizirecruiter.common.domain.model.Label with id: 2580 Entity of type com.vizirecruiter.common.domain.model.Label with id: 362 Entity of type com.vizirecruiter.common.domain.model.Label with id: 346 Entity of type com.vizirecruiter.common.domain.model.Label with id: 295 Entity of type com.vizirecruiter.common.domain.model.Label with id: 1003 **Requirements**: College degree or equivalent years of experience
CX experience is desired
May work irregular hours
Entity of type com.vizirecruiter.common.domain.model.Label with id: 163 Entity of type com.vizirecruiter.common.domain.model.Label with id: 553 Location: **Irving, Texas** Compensation: **Were motivated by the fact that educators take care of our childrens future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.**
For more information:
website:
Legal Disclaimer: EOE/Minorities/Females/Veterans/Disabled/Age.
**Responsibilities**
48_Communication Created with Sketch. Communication
Work cross-functionally to improve customer touchpoints via effective communication/ engagement channels. Benchmark best practices and customer ... 48_Chemical Created with Sketch. Mapping
Facilitation of journey mapping sessions to offer complete comprehensive insights to inform and improve understanding of customer experiences. 48_Performance Created with Sketch. Performance
Perform exploratory analysis to understand processes, cross-functional interactions/relationships, and identify improvement opportunities to influence positive ... 48_Organization Created with Sketch. Organization
Known for reliability, responsiveness, attention to detail, and ability to deliver high-quality work product. 48_Leadership Created with Sketch. Leadership
Results-oriented, resourceful, consultative individual with solid people and interpersonal skills, including ability to lead, follow, collaborate and influence. 48_Agriculture Created with Sketch. Develop
Develop communications plans and identify proper customer messaging, including copywriting with proper tone and aligned with brand style. **Requirements**
48_Degree Created with Sketch. Education
College degree or equivalent years of experience. 48_Experience Created with Sketch. Experience
CX experience is desired. **Were motivated by the fact that educators take care of our childrens future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.**
For more information:
website:
Legal Disclaimer: EOE/Minorities/Females/Veterans/Disabled/Age.
**Customer Experience Analyst**
**Were motivated by the fact that educators take care of our childrens future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future.**
Location: **Irving, Texas** Compensation: **Responsibilities**
* Facilitation of journey mapping sessions to offer complete comprehensive insights to inform and improve understanding of customer experiences
* Perform exploratory analysis to understand processes, cross-functional interactions/relationships, and identify improvement opportunities to influence positive customer experiences
* Work cross-functionally to improve customer touchpoints via effective communication/ engagement channels
* Benchmark best practices and customer communication standards to improve critical customer communications/experiences.
* Develop communications plans and identify proper customer messaging, including copywriting with proper tone and aligned with brand style
* Known for reliability, responsiveness, attention to detail, and ability to deliver high-quality work product
* Results-oriented, resourceful, consultative individual with solid people and interpersonal skills, including ability to lead, follow, collaborate and influence
* Facilitation of journey mapping sessions to offer complete comprehensive insights to inform and improve understanding of customer experiences
* Perform exploratory analysis to understand processes, cross-functional interactions/relationships, and identify improvement opportunities to influence positive customer experiences
* Work cross-functionally to improve customer touchpoints via effective communication/ engagement channels
* Benchmark best practices and customer communication standards to improve critical customer communications/experiences.
* Develop communicat
#J-18808-Ljbffr
Customer Experience Analyst jobs in Irving, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.