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Mimecast Limited
, CO, United States
locations United States of America - Colorado - Remote posted on Posted 2 Days Ago job requisition id R4618 Customer Success Manager, Remote, Colorado Are you passionate about stopping bad things from happening to good organizations? At Mimecast, we do just that but in Customer Success, we strive to make things even better for our customers. W
Job Source: Mimecast LimitedIQGeo
Denver, CO, United States
Job Summary We are seeking a high energy, ambitious, qualified Fiber Engineering Expert to join our customer success team working with Tier 1 and 2 fiber providers across North America. The successful candidate will work directly with our customers across the full network lifecycle from construction to sales to operations helping them understand I
Job Source: IQGeoPar Excellence Search Consulting, Inc.
Westminster, CO, United States
Locations: Hybrid (3 days in office) at Westminster, CO or Colorado Springs, CO Position Status: FT Exempt Total Compensation Range: $55,000 base salary plus $5,000 to $10,000 on target earnings. Resi Media, LLC is a technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-re
Job Source: Par Excellence Search Consulting, Inc.Next Frontier Capital
Denver, CO, United States
In-person in San Luis Obispo, CA, Denver, CO, Nashville, TN, Salt Lake City, UT, or Jackson Hole, WY preferred - open to remote as well Large equity stake + competitive salary + benefits 2nd CS hire, will work directly with the VP to build the CS function from ground up Full-cycle customer success from onboarding, implementation, support, expansion
Job Source: Next Frontier CapitalIron Mountain Inc
Denver, CO, United States
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustain
Job Source: Iron Mountain IncTrellix
Denver, CO, United States
Job Title: Customer Success Manager Role Overview: The Customer Success Manager (CSM) is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. The CSM must be comfortable consulting with customers at every level with the ability to articulate the value of Trellix solutions and services that inspires the ado
Job Source: TrellixOracle
Denver, CO, United States
Job Description We’re on the precipice of a generational change in how Oracle enables customer success and Oracle’s Customer Success Organization is in the midst of a customer-centric transformation. We’re helping our clients around the globe redefine customer experience, unifying the front, middle, and back office for a 360-degree view of the cus
Job Source: OracleMimecast
Denver, CO, United States
Customer Success Manager, Remote, Colorado Are you passionate about stopping bad things from happening to good organizations? At Mimecast, we do just that but in Customer Success, we strive to make things even better for our customers. We are looking for a highly driven and motivated individual who is passionate about building strong customer rel
Job Source: MimecastDenver, CO, United States
As a Customer Success Manager at Swimlane, you'll drive customer satisfaction and retention for our enterprise clients. Your role involves building strong relationships, ensuring product adoption, and proactively mitigating churn. You'll collaborate internally, influence product decisions, and represent Swimlane at events. We also value your curiosity about our customers and their evolving needs, as it plays a vital role in delivering the maximum value from our products.
In this position your responsibilities will include:
Achieve net retention targets quarterly.
Advise customers for optimal product use.
Build relationships with security leaders.
Manage the sales-to-delivery transition.
Identify and address churn risks.
Drive support ticket resolution.
Maintain deep product knowledge.
Attend conferences and gather customer feedback.
Collaborate on new product rollouts.
Utilize and enhance team processes.
Maximize renewal and expansion opportunities with sales.
Partner with sales for new business.
Qualifications:
5+ years in enterprise software or related roles.
3+ years in B2B customer success.
Cybersecurity fundamental knowledge is strongly preferred.
Strong interpersonal and analytical skills.
Strong understanding of technical concepts.
Up to 25% travel may be required.
The candidate selected for this position must be based in the Midwest or West Coast.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Swimlane, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!
Who we are, and what we offer:
Swimlane is at the forefront of the growing market for security automation and orchestration solutions that automate and organize security processes in repeatable ways to get the most out of available resources and accelerate incident response. Swimlane offers a broad array of features aimed at helping organizations to address both simple and complex security activities, from prioritizing alerts to remediating threats and improving performance across the entire operation.
What’s the best thing about working at Swimlane? If you ask the team, they'll tell you it's the people. Swimlaners are innovative, collaborative and driven by the purpose of revolutionizing the way security teams automate and respond to alerts. Swimlane's staff spans 28 states and 23 countries!
The Perks of being a Swimlaner:
Competitive Benefits & Compensation
Training & Professional Development Opportunities
Macbook Pro
Great Company Culture
We value collaboration and innovation
Give-back Volunteering Opportunities
Here at Swimlane, our core focus is to Automate the World of Security and we strive to represent our five core values in everything we do:
Punch above your weight class - We make the most of our circumstances and constantly surprise and impress with our ability to deliver.
Be a happy innovator - The hard problems are the fun problems to solve, we’re excited to take on difficult challenges and find creative solutions.
Always be leveling up - We are continuously improving, embracing change, and consuming information to better ourselves and each other.
Move at the speed of WOW - We work with an extreme sense of urgency, but we never compromise quality.
Have honesty and integrity in ‘all the things’ - We make decisions with the best of intentions, doing what is right for as many stakeholders as possible.
The on target earnings for this position are projected at $100,000-$130,000/year and is dependent on knowledge, skills, and experience.
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Customer Success Manager jobs in Denver, CO, United States
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