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Rain and Hail
Jersey City, NJ, United States
Job Description Head of Customer Experience ( **Job Number:** 344967 ) **Description** Chubb is a global leader in the insurance industry and provides an extensive suite of products to a wide range of clients. Delivering superior coverage, craftsmanship, and customer experience has always been at our core, and will continue to be as we modernize
Job Source: Rain and HailScheer GmbH
, ID, United States
Tab drücken, um zum Link "Weiter zu Inhalt" zu gelangen Wählen Sie aus, wie oft (in Tagen) Sie eine Benachrichtigung erhalten möchten: Benachrichtigung erstellen Mit Prozessen in der DNA zum Erfolg. Prozesse sind die Basis unseres Handelns. Der Erfolg jedes Unternehmens hängt von ihrer Qualität ab. Scheer steht für Qualität. Wir sind neugierig
Job Source: Scheer GmbHNew York Post
New York, NY, United States
Head of Customer Experience (UX) The New York Post delivers the best in News, Sports, Entertainment and Pop Culture with wit, irreverence and authority. The Post has evolved into a multi-platform media company spanning print, digital, video, audio, app, television and commerce. The New York Post is seeking a motivated and versatile Head of Custo
Job Source: New York PostParty City Holdings Inc
Woodcliff Lake, NJ, United States
Head of Customer Strategy in Woodcliff Lake,NJ at Party City Holdings Inc. The PCHI family of companies is a global leader in the celebrations industry. We design, manufacture, distribute and sell celebration products, services and experiences. And we do it all, start to finish. Here’s your chance to help create lasting memories and make
Job Source: Party City Holdings IncParty City
Woodcliff Lake, NJ, United States
Job Description Company Overview: Party City Holdings, Inc. is the largest party goods supplier and party retail chain in the world. We are also the country's premier retailer of Halloween costumes, accessories, and decorations. At Party City we like to have fun! We are helpful, passionate, and creative. We inspire our customers with exciting con
Job Source: Party CityDiD
New York, NY, United States
D-ID is at the forefront of revolutionizing generative AI-powered interactions and content creation. Specializing in Natural User Interface (NUI) technologies, D-ID’s platform seamlessly transforms images, text, videos, audio, and voice into highly engaging Digital People, offering a uniquely immersive experience. D-ID combines facial synthesis and
Job Source: DiDD-ID
New York, NY, United States
D-ID is at the forefront of revolutionizing generative AI-powered interactions and content creation. Specializing in Natural User Interface (NUI) technologies, D-ID’s platform seamlessly transforms images, text, videos, audio, and voice into highly engaging Digital People, offering a uniquely immersive experience. D-ID combines facial synthesis an
Job Source: D-IDParty City
Woodcliff Lake, NJ, United States
Party City Holdings, Inc. is the largest party goods supplier and party retail chain in the world. We are also the country's premier retailer of Halloween costumes, accessories, and decorations. At Party City we like to have fun! We are helpful, passionate, and creative. We inspire our customers with exciting concepts, themes and ideas and provide
Job Source: Party CityNew York, NY, United States
Job Description :
The New York Post delivers the best in News, Sports, Entertainment and Pop Culture with wit, irreverence and authority. The Post has evolved into a multi-platform media company spanning print, digital, video, audio, app, television and commerce.
The New York Post is seeking a motivated and versatile Head of Customer Experience to join our fast-paced, deadline driven team environment. Reporting to the Chief Technology Officer, the Head of Customer Experience will drive all initiatives related to customer journeys and experiences. We are looking for an individual who understands what it takes to create an engaging experience for current and potential customers.
The day to day responsibilities lend for someone who can be comfortable being a close partner to Editorial, Product, Audience Development teams and more. It is also helpful to have previous experience within a media company or have a demonstrated interest in storytelling.
Key Responsibilities:
Lead the UX design and strategy across the nypost network (sites, apps, etc, championing best practices and industry leading approaches)
Partner with key stakeholders to leverage our analytics and data tools to shape UX decisions
Lead UX research, competitive analysis and user testing
Lead the implementation of an A/B testing practice, including identifying strong test cases and opportunities, creating hypotheses, designing test variations, and leveraging results to arrive at optimal solutions
Collaborate closely with the product, data and engineering teams to arrive at best-possible solutions, throughout the design and development lifecycle
Mentor and manage talent
Maintain project management system in support of our highly collaborative environment
Maintain and expand design systems
The ideal candidate will have: 5 years experience in managing UX teams for Media and Entertainment industry
Demonstrated the ability to be a self-starter who will be continuously focused on identifying UX/UI opportunities
The ability to implement innovation and experimentation frameworks within the organization
Superior experience leading UX design teams in a range of projects, spanning both UX and UI
Experience working with and developing design systems
Experience working with multiple stakeholders and executives including cross functional teams in a very collaborative environment
Proven abilities as a skilled communicator across teams who can manage projects in a fast-paced environment
Strong Media & Entertainment background
At The New York Post we recognize that attracting the best talent is key to our strategy and success as a company. As a result, our ranges reflect our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
In addition to compensation, the company provides eligible employees a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.
As an equal opportunity employer, the New York Post does not discriminate in hiring or the terms and conditions of employment because of an individual's race, color, religion, national origin, age, disability, gender, sexual orientation, citizenship or any other characteristic protected by federal, state or local law. The New York Post will consider the provision of reasonable accommodations to known physical or mental disabilities of otherwise qualified applicants to enable them to participate in our application process and to effectively perform the essential functions of the job, unless doing so would impose an undue financial or operational hardship.
Pay Range: $150,000 - $200,000
Head of Customer Experience jobs in New York, NY, United States
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