Dedicated Fleet Manager
San Antonio, TX, United States
TMC Transportation is the nation’s largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you’re seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.
TMC Offers:
Competitive Salary
Comprehensive Benefit Package
401(k) Plan
Employee Ownership - ESOP!
TMC Transportation has an immediate full-time opening for a Dedicated Fleet Manager working out of our office in San Antonio, Texas.
PRIMARY FUNCTION:
The primary function of a Dedicated Fleet Manager is to utilize coaching and leadership skills to manage dedicated drivers and achieve specific goals. These goals include meeting pick-up and delivery requirements, maximizing revenue, driver productivity and other established company goals, retaining drivers, and achieving an excellent safety record.
DUTIES AND RESPONSIBILITIES:
Review driver check calls to determine driver location and estimated delivery times
Receive load assignments from Customer Service and review to ensure the appropriateness of such driver work assignments
Dispatch loads to the drivers (issue load information, loading instructions, directions, routing, and fuel information)
Call customers to obtain directions information and schedule loading/delivery appointments, as necessary
Notify Customer Service Department of issues/changes that might impact customer expectations or affect load assignments
Promote safety throughout all areas of operations, including the dispatching of loads in accordance with the drivers hours of availability
Focus on driver retention by understanding driver requirements/preferences, by monitoring driver performance to ensure driver requirements are being met, and by keeping drivers informed and motivated
Identify, track, and resolve performance issues by conducting driver evaluations and driver route and hold meetings
Resolve driver conflicts, problems, and requests with respect to matters such as, home time, pay, equipment, and load assignments
Ensure the awareness of and enforce company policies
Maintain records pertaining to driver performance and productivity
Other duties may be assigned