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Shock I.T. Support
Bristol, PA, United States
Shock I.T. Support is searching for an ambitious and driven I.T. Support Technician to join our quickly-growing team. A career with us gives you a deeper understanding of computer technology and allows you to enjoy an immersive and unique work experience. The candidate will work alongside our other technicians to assist customers with desktop supp
Job Source: Shock I.T. SupportApple
Philadelphia, PA, United States
As a Service Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technol
Job Source: AppleApple
Ardmore, PA, United States
As a Service Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technol
Job Source: AppleApple
Cherry Hill, NJ, United States
As a Service Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technol
Job Source: AppleApple
King of Prussia, PA, United States
As a Service Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technol
Job Source: AppleEpiq Global Business Transformation Solutions, LLC
Philadelphia, PA, United States
Service Specialist - R0027895 DESCRIPTION/RESPONSIBILITIES: A Service Specialist is part of a team that provides various administrative support to our clients which may includes scanning, copying and binding services of time sensitive and confidential documents at the client location. Duties may also include mail and facilities services as needed.
Job Source: Epiq Global Business Transformation Solutions, LLCApple
Marlton, NJ, United States
As a Service Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technol
Job Source: AppleEpiq Global Business Transformation Solutions, LLC
Philadelphia, PA, United States
Service Specialist - R0027895 DESCRIPTION/RESPONSIBILITIES: A Service Specialist is part of a team that provides various administrative support to our clients which may includes scanning, copying and binding services of time sensitive and confidential documents at the client location. Duties may also include mail and facilities services as needed.
Job Source: Epiq Global Business Transformation Solutions, LLC, PA, United States
Company: PenTeleData
Shift: Monday-Friday, 8AM-5PM
Pencor and its subsidiaries are Equal Opportunity Employers
I.T. Services Specialists are experienced agents that assist with providing networking and computer related support services to SMB and enterprise customers in Pennsylvania and New Jersey. These services include pre/post-sales support, wired/wireless network design and support, Microsoft systems and server installation and support, consulting and onsite/remote management in the general business, hospitality and public venue environments. This is a direct customer facing position and requires outstanding communication and interpersonal skills.
Responsibilities include but are not limited to:
Providing remote and onsite customer support for Microsoft virtual environments, Cloud backups and other MSP related services
Designing and installing LAN’s and Windows based domains
Providing pre-sales support; primarily participating in sales calls to assist in the technical aspects of the sale and ensuring that the customer’s technical requirements are met
Wired and wireless network design, support and installation
Microsoft Systems and service installation and support
Interfacing with our customers other hardware and software vendors to identify and resolve problems
Performing basic project management
Providing customer training and guidance as required
Properly documenting service activities; accurately accounting for inventory of service parts and keeping internal customer related information up to date
Qualifications
Associate degree in related field combined with 3 years minimum industry experience and certifications or 5+ years’ minimum experience supporting SMB, enterprise data and communications environments
Current MCSE and Cisco Certifications preferred
Established residency in Pennsylvania
Valid PA Driver's License and good driving record
VMWare or Hyper-V Experience
Previous experience with the design and implementation of clustered server environments, virtual environments and management of MS Cloud services
Extensive experience with Active directory as well as hosted and on premise applications
Proven experience supporting L2/L3 networks in SMB and enterprise environments
Knowledge of wireless system design and support up to and including 802.11AC standards
General knowledge of the full range of products and capabilities typically found in an SMB environment
Expertise and practical experience with Microsoft server products, clustered Hyper-V environments, VMware and vSAN technologies recommended
Hyper-V
DFS
Active Directory
Exchange/O365
VMWare, Vsphere and vSAN
Experience with backup and imaging technologies recommended
Experience with Threattrack Vipre business antivirus recommended
Excellent Communications Skills – Oral and Written a must
Excellent Organizational Skills
Proven ability to multitask and operate in an eclectic service environment
Ability to provide professional customer service at all times and in all situations
INDHP
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I.T. Service Specialist jobs in , PA, United States
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