Assistant Director of Residence Life and University Housing

Chicago, IL, United States

Assistant Director of Residence Life and University Housing Position Title Assistant Director of Residence Life and University Housing

Category

Category Administrative

Position Number

Posting Number

Posting Number S0001160

Location

Location Chicago

Open Date

Open Date 04/24/2024

Close Date

Open Until Filled? Yes

Job Type

Job Type Full-Time

Working Hours

Position Summary

The Assistant Director of the Office of Residence Life & University Housing is responsible for assisting in the overall management and leadership of the Office of Residence Life & University Housing department, including two residential complexes made up of 850 beds, Summer Conferences, two professional staff, four paraprofessional staff, 15 Resident Assistants, and 6 Office Assistants.

This is a full-time, exempt position located on the Chicago campus. The selected candidate must reside on campus in the Wabash building, located at Roosevelt University’s Chicago campus. This position reports to the Director of the Office of Residence Life & University Housing.

Knowledge, Skills and Abilities Required

Master’s Degree in Higher Education, Student Affairs, or related field.

A minimum of 3 years’ professional experience in residence life, housing, student affairs or other relevant work in a university or college setting.

Supervisory experience of bachelor’s level professionals or paraprofessionals.

Beginning-level experience with StarRez, or similar housing software interface, including housing assignments, billing, room changes, reports, conference module, and data subscriptions.

Prior student conduct experience in the resolution of low-level to mid-level disciplinary cases.

Demonstrated aptitude for dealing with crisis intervention, conflict resolution and mediation.

Strong communication, presentation, interpersonal and counseling skills.

The capacity to work effectively with a variety of constituencies, including students, parents, staff and faculty.

Effective and creative leadership skills.

Excellent time management skills with the ability to prioritize tasks.

Must be well organized and able to work under pressure with multiple deadlines in an ever changing, fast-paced environment.

Previous experience in emergency management and/or behavioral / mental health, such as Student of Concerns committees.

Demonstrated ability to work with a diverse student body.

Excellent organizational, communication (written and verbal), interpersonal skills and attention to detail.

Ability to demonstrate a commitment to service excellence by embodying Roosevelt’s core values, mission, and vision in every aspect of the role working with students, faculty, staff, and visitors.

A positive and professional demeanor is a must.

Demonstrated proficiency in Microsoft Office Suite including Word, Excel, and Outlook.

Years of Experience Required Years of Experience Required 3 years of progressively responsible experience in Residence Life and/or Housing

Required Education

Required Education Bachelor's Degree

Certification/Licensure Required

Minimum Qualifications

Please refer to the knowledge, skills and abilities section

Preferred Qualifications

3-4 years full-time working experience in Higher Education Administration preferably in Housing and Residence Life.

Equipment Operated

Working Conditions

Standard climate controlled Office environment. May occasionally require evening and weekend hours.

Priority Application Instructions

Departmental Contact Information

Essential Job Functions

Duty and Responsibility

Management and Administration:

Assists in the oversight of all student housing and summer conference lodging occupancy processes (applications, room selection, cancellation and exemptions request, special accommodation requests, consolidation, room changes, etc.).

Assists in the oversight of all student housing and summer conference lodging billing processes using StarRez and Banner.

Maintains close and constant communication with campus safety, facilities, and housekeeping staff to ensure safety, security and wellbeing of residential students and facilities.

Assists in the oversight of the residential student conduct management and works alongside the Associate Dean of Students and the Office of Student Rights & Responsibilities.

Serves as secondary contact and liaison between Roosevelt University and the University Center Chicago (Peak Campus property group, a third-party company, whom Roosevelt University has a master lease).

Percentage Of Time Percentage Of Time 40

Duty and Responsibility

Staff Supervision and Core Departmental Functions:

Assists in providing guidance and direction to the Office of Residence Life & University Housing staff members about day to day and long-term goals.

Hires, trains, supervises, and evaluates 1 full time employee and 4 graduate students.

Assists in the hiring, training, supervision, and evaluation of 21 student staff members.

Oversees the departmental programmatic efforts to provide an educational component to residential living.

Assists in the oversight of efforts related to residence hall opening and closing, RA Training, Student Staff Selection, PODSS (Living Learning Communities), and other key initiatives for the Office.

Percentage Of Time Percentage Of Time 30

Duty and Responsibility

Student Support, Duty and Crisis Management:

Serves as a conduct hearing officer.

Serves on the Homelessness and Food Insecurity Task Force.

Participates as a member of the Universities’ Students of Concern ( SOC ) team.

Serves in on call emergency response rotation with Director of the Office of Residence Life & University housing.

Works closely with the facilities and housekeeping teams to schedule repair work in the residence hall. Both improvements and maintenance (i.e. flushing water in empty rooms, scheduling air filter cleaning, painting, repair work, space enhancements, furniture purchases, etc.).

Works closely with other departments of the Division of Student Affairs to provide full extracurricular support for all residential students.

Serves as secondary liaison to outer-divisional partners to ensure seamless student support for residential students.

Serves as secondary contact for vendors to complete projects, maintain operational needs and keep customer satisfaction (Vendors: Key system, cable/Wi-fi provider, computer software databases), review and renew contracts as needed.

Plans and executes large scale events for University students (Move-In days, Welcome Week, Homecoming, etc.); reserve spaces, order food, work with outside vendors, develop marketing materials, etc.

Percentage Of Time Percentage Of Time 30

Posting Specific Questions Required fields are indicated with an asterisk (*).

* Do you have 2-3 years of full-time working experience in Higher Education Administration? Yes

No

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