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The Glass Guru
Gahanna, OH, United States
Roles & Responsibilities: As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to: Answer inbound phone calls promptly during business hours Respond to any voicemails and/or messages from answering service (if applicable) Respond to inboun
Job Source: The Glass GuruRogue Fitness
Columbus, OH, United States
Job Description: Overview: As a Customer Service Representative you will interact with customers to provide and process information in response to orders, inquiries, concerns and requests about products and services. Currently, we are hiring for weekend shift and 2nd shift positions. The 2nd shift position is 2PM-10PM The weekend shift position
Job Source: Rogue FitnessInsight Global
Columbus, OH, United States
Job Description A client of Insight Global is looking for Customer Support Reps to work remotely. Day to Day includes: Field customer inquiries via phone, email, and chat Deliver an exceptional customer experience on a regular basis to all customers Adapt to the technical knowledge level of the caller Own and manage customer issues and communi
Job Source: Insight GlobalNational Seating & Mobility
Columbus, OH, United States
What is it like to work at NSM? National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients’ lives. We are dedicated to providing the best care for our clients’ unique needs. Whether the mobility needs are simple, complex, or somewhere in-between, National Seating and Mobi
Job Source: National Seating & MobilityAsk Staffing
Columbus, OH, United States
Job Title: Customer Service Advocate Department: Call Center Focus Location: Columbus, OH Job Description: As a Customer Service Advocate in our Call Center Focus department, your primary responsibility will be to provide exceptional inbound support to BMW, MINI, and Rolls-Royce customers throughout the various stages of their financial service
Job Source: Ask StaffingResponse Marketing
Columbus, OH, United States
Our goals are simple. We want to accelerate the growth and notoriety of any brand we work with. We employ innovative techniques within a proven model that is specifically geared to provide a positive experience for consumers with each interaction. Our ability and proven track record allow for the highest possible customer acquisition rates with no
Job Source: Response MarketingHealth Care Logistics
Grove City, OH, United States
Department: Sales Reports To: Customer Service Supervisor Classification: Non-Exempt Workdays: Monday - Friday Work Schedule: 11:30 am - 8:00 pm Join our team and have a successful growing career with Health Care Logistics! We have a casual and fun work environment with the necessary tools and resources to help you build success and growth wit
Job Source: Health Care LogisticsPlanet Fitness - Duo Fit, LLC
Columbus
Job Description Job Description Job Summary This job is full time and will require you work one weekend day. Shift is 6am to 2pm and 2p-10p. Essential Duties and Responsibilities Greet members, prospective members and guests by providing exceptional customer service Handle all front desk related activities not limited to: Answer phones in a frie
Job Source: Planet Fitness - Duo Fit, LLCDublin, OH, United States
INEOS Composites US LLC
INEOS Composites has an exciting opportunity for a Customer Service Representative to join our Supply Chain group located at Dublin, OH, headquarters for INEOS Composites NA. This is a key position which serves as the central point of contact for our external international customers, and is a highly visible, significant role within the Company.
The role resides in the Customer Service group within the Supply Chain organization and is responsible to process customer orders from receipt through to cash paid as an end-to-end process. The jobholder will deliver professional customer service and work alongside internal and external colleagues to develop exceptional relationships with customers as well as seek opportunities to promote INEOS Composites.
The jobholder must be flexible in approach and, as required, will be called upon to assist in varied activities for which they are capable. We offer a supportive work environment and jeans/business casual dress code.
Responsibilities include:
Manage incoming requests and ensure that international customer demands are met promptly
Handle all daily export shipments from booking until invoicing
Respond punctually to customer inquiries whilst keeping the customer informed
Process customer POs via direct order entry system (SAP)
Maintain customer profiles including billing, shipping, products, INCO Terms, and special requirements
Provide customers with resources or additional information related to products and services
Work closely with logistics and manufacturing to ensure all orders are shipped on-time and in-full
Work closely with internal Account Managers to keep ahead of customer activity and requirements
Respond to customers' needs for inventory, PO status, pricing, and freight
Provide customers with step-by-step solutions with patience and an approach specific to each customer as needed
Process and follow up on customer complaints as it relates to customer orders, invoicing issues, returns, and quality
Process debit, credit, and return invoices, review for accuracy and completeness
Establish and maintain effective relationships with internal and external customers including Sales, Product Management, Manufacturing, Logistics, Supply Chain, and Quality
Ensure you and your colleagues work within the INEOS 20 principles of safety
Qualifications: Bachelor's Degree preferred or equivalent work related experience
Experience specific to order entry, production scheduling, problem resolution, and the transportation industry preferred
Previous roles in Customer Service or related industries would be desirable
Strong interpersonal skills and the ability to work in a Team environment
Professional knowledge of the use and application of SAP systems, specifically related to sales order modules
Knowledge of Excel, Word, and other MS systems
An understanding of air and ocean export processes, regulations, and documentation would be desirable
Knowledge of International Logistics and Trade Compliance would be desirable
Must be authorized to work in the United States
Customer Service Representative jobs in Dublin, OH, United States
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