Customer Service Representative
Tulsa, OK, United States
Nelson Automotive Finance is looking for a Customer Service Representative to join our growing team!
For over 60 years, the Nelson family has been a part of the automotive retail industry. As a dealership group, the Nelson family continue to see growth and loyalty among our customers and employees because of our commitment to create an unparalleled business culture and consumer experience. We are a place for employees to have a career, not just a job. If you are tired of where you work, and you are looking to make a move to a place with excellent company culture and career development, apply today.
Benefits We Offer:
Health, Dental and Vision Insurance
Supplemental Benefits: LT/ST Disability, Cancer, Accident Life
401(k) option with company match
Gym Discounts
5-Day Work Week
Paid Volunteer Time Off
Paid Time Off
Career Progression Opportunities
Job Responsibilities:
Provide excellent customer service including:
Answering incoming calls
Taking payments
Helping with walk in customers
Filling out daily deposit and recon sheet
Assisting with filtering calls for the Account Managers
Making payment arrangements
Reading the notes and entering notes in the system.
Printing documents for a customer to sign after a due date change or refinance
Helping to verify insurance and handling wrecked vehicle claims
We are looking for an individual that demonstrates the following characteristics:
Positive attitude
Detail oriented
Strives for operational excellence
Effective listener
Has the ability to work independently or with a team
Bilingual a plus
Previous insurance experience a plus
Nelson Automotive Finance is an Equal Opportunity Employer
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.