Desktop, Field Services
Los Angeles, CA, United States
Job Title: Desktop, Field Services
Location: LOS ANGELES, CA and onsite in clinics/Corporate office
Duration: Long term
Job Details:
Job Summary:
Candidate must be able to provide onsite IT support to more than 90 sites and 6,500 users located near Los Angeles & Orange County, CA. Project includes daily operational support and IT Tier 2 end user device support.
TOP REQUIREMENTS:
Desktop & Field Support skills, customer service experience, technical troubleshooting, preferred ITIL certification
Required software tools/skills:
•Knowledge of remote assistance tools, Active Directory, Citrix, VPN, LAN and WAN
•Ability to problem-solve and resolve issues in a ticket management system in accordance with service level agreements
•Strong interpersonal skills and ability to coordinate/collaborate with other technical teams to resolve issues and determine problem resolution
Required skills/attributes:
End-user software and hardware support in a mid-to-large size enterprise. Experience includes operating system software, desktops, laptops, tablets, smart phones, printers, telephones and cabling environments
•1 - 3 years of experience in desktop, laptop and smart phones troubleshooting.
•Experience with Android and Apple IOS support
•Must be able to lift up to 70 pounds
•You will be asked to perform this role in an office setting or other company location
Regards
Sagar Bhardwaj
Sr.Teachnical Recruiter
Diverse Lynx LLC |300 Alexander Park|Suite #200|Princeton , NJ 08540
Office: +1 7324521006 Ext238
Email: [email protected]| URL: http://www.diverselynx.com
"for our open requirements, please visit Current Openings
Note: Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions. We promote and support a diverse workforce at all levels in the company. This is not an unsolicited mail and if it is not intended for you or you are not interested in receiving our e-mails, you can unsubscribe. We are sorry for any inconvenience.
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Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.