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Regions Bank
Charlotte, NC, United States
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive t
Job Source: Regions BankMANAGEMENT APPLICATIONS, INC.
Charlotte, NC, United States
Management Applications, Inc., a leading provider of Managed IT Services is seeking IT professionals to support a contract serving a Technology Service Desk in Charlotte, North Carolina. Applicants must be Dell certified and certified to work on HP printers. It is expected that Service Desk staff will consist of Support Technicians, Support Techni
Job Source: MANAGEMENT APPLICATIONS, INC.Moore & Van Allen
Charlotte, NC, United States
Moore & Van Allen PLLC, a dynamic and fast-growing full-service law firm of more than 400 attorneys and professionals, is seeking an experienced IT Service Desk Analyst to join its Charlotte, NC team. This full-time position, with our Information Technology team will be responsible providing first-level support for all MVA users and offices. This i
Job Source: Moore & Van AllenGlobal Support and Development
Charlotte, NC, United States
*** Unable to provide sponsorship at this time. Only considering persons eligible to work in the United States. Position Title: Information Service Desk Technician Supervisor's Title: IT Manager Exemption Status: Non-exempt Positions Supervised: None Location: Charlotte, NC with travel to other locations as needed Term: 6 months BACKGROUND:
Job Source: Global Support and DevelopmentDelaney Advantage Technologies
Charlotte
Job Description Job Description Delaney Advantage Technologies , LLC is a Verified Service-Disabled Veteran-Owned Small Business (SDVOSB) with the Department of Veteran Affairs (VA) that specializes in sustainable Information Technology solutions for the Federal government. Founded in 2014, our team provides experience-based solutions across our
Job Source: Delaney Advantage TechnologiesBoy Scouts of America
Charlotte, NC, United States
The Computer Technician provides technical support via telephone, email, web chat, and in-person of hardware and software technologies to the organization's computer users, with an emphasis on retail Point of Sale (POS) support. Job Summary: Configures and installs software for IT users' desktop software and hardware. Supports and maintains POS sy
Job Source: Boy Scouts of AmericaBoy Scouts of America
Charlotte
Job Description Job Description The Computer Technician provides technical support via telephone, email, web chat, and in-person of hardware and software technologies to the organization's computer users, with an emphasis on retail Point of Sale (POS) support. Job Summary: Configures and installs software for IT users' desktop software and hardwa
Job Source: Boy Scouts of AmericaInfraStripe
Charlotte, NC, United States
InfraStripe Formed in August 2018, InfraStripe is an entrepreneurial company, focused on creating a national specialty services contractor for the Construction Infrastructure Sector with an emphasis on pavement surface striping along with safety traffic controls services in major markets across North America that are proven financial performers wit
Job Source: InfraStripeConcord, NC, United States
Job Description
JOB PURPOSE: To maintain system availability, ensure effective user support, and maintain software applications to manage CSUSA operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain system availability of critical and non-essential business systems
Provide customer support through onsite presence and remote access.
Monitor support requests to determine larger-scale issues.
Inform supervisor of any issue out of the scope or skill range of Technician promptly.
Maintain disaster recovery and prevention procedures.
Participate, successfully, in the training programs offered to increase the individual's skill and proficiency related to the assignments.
Review current developments, literature and technical sources of information related to job responsibility.
Ensure adherence to good safety procedures.
Perform other duties as delegated by Technician Supervisor.
Follow federal and state laws, as well as company policies.
**MAY PERFORM OTHER DUTIES AS ASSIGNED**
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
SKILLS AND KNOWLEDGE
Demonstrates enthusiasm and commitment toward the job and the mission of the company; supports company's goals and strategic priorities.
Works and interacts with staff and relates to individuals at all levels of the organization; relates to individuals at all levels. As unique situations present themselves, the incumbent must be sensitive to corporate needs, employee goodwill, and the public image.
Ability to organize and manage multiple priorities.
Ability to consistently be at work, to arrive on time, to follow instructions, to respond to management direction and solicit feedback to improve performance.
Strong customer orientation.
Establishes excellent interpersonal skills between all constituents: being courteous, professional, and helpful; demonstrates high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
Demonstrates excellent oral (including presentations), written, interpersonal (active listening), skills and ability in negotiating and influencing; great phone etiquette.
High performance teams and a strong team player.
Strong track record for analyzing complex problems/issues, identifying patterns and recommending creative solutions.
Proactive and takes initiative. Thinks creatively. Drives projects to completion. Insists on highest level of quality.
JOB REQUIREMENTS Associate's degree from an accredited institution or equivalent combination of education and experience.
CompTIA A+ Certified
Thorough knowledge of Mac computers
1+ year of experience and/or training in the field related to the title of the position.
Must be able to transport self to various facility sites as required. If using own motor vehicle, must possess a valid driver's license and proof of insurance that meets the minimum standards of the State.
Experience with complex systems and/or in an educational environment preferred; mastery in Student Information System (SIS) and other software used in the organization.
Commitment to company values.
Such alternatives to the above requirements as CSUSA may find appropriate and acceptable.
WORK ENVIRONMENT
While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Student-centered working conditions
PHYSICAL DEMANDS No physical exertion required.
Required to sit for long periods of time.
Travel within or outside of the state
Light work: Exerting up to 30 pounds of force occasionally, and/or up to 15 pounds of force as frequently as needed to move objects.
TERMS OF EMPLOYMENT
Salary and benefits shall be paid consistent with CSUSA salary and benefit policy. Length of the work year and hours of employment shall be those established by Charter Schools USA. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
FLSA OVERTIME CATEGORY
Job is exempt from the overtime provisions of the Fair Labor Standards Act.
EVALUATION
Performance will be evaluated in accordance with Charter Schools USA's policy.
DECLARATION
Human Resources retains the sole right and discretion to make changes to this job description. Any employee making changes unauthorized by the CEO or the Senior Director of Human Resources will be subject to disciplinary action up to and including termination
IT Technician jobs in Concord, NC, United States
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