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Children's Hospital Boston
Boston
75176BRJob Posting Title:Patient Experience Representative Psych Unit Waltham: HybridDepartment:Psychiatry and Behavioral Sciences AutoReqId:75176BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description: The Senior Patient Experience Representative will be responsible for monitoring clinic activity to
Job Source: Children's Hospital BostonChildren's Hospital Boston
Boston
74283BRJob Posting Title:Patient Experience Rep: Inpatient Psychiatry Waltham- 100% in personDepartment:Patient Services-NursingAutoReqId:74283BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:NursingJob Posting Description: *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for
Job Source: Children's Hospital BostonChildren's Hospital Boston
Boston, MA, United States
73906BRJob Posting Title:Patient Experience Representative I (Nephrology)Department:Medicine-NephrologyAutoReqId:73906BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:Boston Children’s Hospital’s specialists in the Division of Nephrology care for infants, children, and adolescents with congenit
Job Source: Children's Hospital BostonMassachusetts General Hospital(MGH)
Waltham, MA, United States
GENERAL SUMMARY/ OVERVIEW STATEMENT: The Patient Services Coordinator II, under general supervision, provides administrative support to health care providers in a high-volume ambulatory setting, functioning as the primary interface between the patient and the providers. The emphasis is placed on the ability to organize priorities, complete tasks,
Job Source: Massachusetts General Hospital(MGH)Massachusetts General Hospital
Boston, MA, United States
This position is located in Waltham, MA GENERAL SUMMARY/ OVERVIEW STATEMENT: Under general supervision, the Patient Services Coordinator (PSC) I will be responsible for administrative tasks to support patient care in a fast-paced outpatient clinic. This is an excellent position for someone looking to jumpstart a career in healthcare or for a season
Job Source: Massachusetts General HospitalMassachusetts General Physicians’ Organization
Waltham, MA, United States
Job Description - Patient Serv. Coord. III- OBGYN- Waltham (3289319) Patient Serv. Coord. III- OBGYN- Waltham - ( 3289319 ) The Patient Services Coordinator III functions within the ambulatory practice as the department team leader coordinating administrative functions within the practice while assisting the department administration with the e
Job Source: Massachusetts General Physicians’ OrganizationBoston Children's Hospital
Brookline, MA, United States
Job Summary Please note that this job is in Brookline, MA. Monday - Friday 8:30pm - 5:00pm Senior Patient Experience Representative - Dental Services Customer Service a. Demonstrates positive and effective customer service that supports departmental and hospital operations. b. Interacts and provides positive and effective customer service to pa
Job Source: Boston Children's HospitalBoston Children's Hospital
Boston, MA, United States
Job Summary Per diem (as needed 7:30a-6:00 pm) Radiology 1. Customer Service a. Demonstrates positive and effective customer service that supports departmental and hospital operations. b.Interacts and provides positive and effective customer service to patients and families. c. Responds to routine inquiries about hospital protocol, policies, and p
Job Source: Boston Children's HospitalBoston
75174BRJob Posting Title:Patient Experience Representative (Waltham, MA)Department:Orthopedics - Sports MedicineAutoReqId:75174BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Administration, Hospital OperationsJob Posting Description:
$2,000 sign-on bonus (terms/taxes apply)
Please note this position is in Waltham, MA (free parking).
Orthopedics - Waltham, MA
Monday - Friday (candidate would need to be able to work between 7am - 7pm *all 8 hour shifts).
The Patient Experience Representative will be responsible for:
+ Patient Encounter Management:
+ Provides positive and effective customer service that supports unit operations.
+ Collaborates with referring providers and practices.
+ Obtains required authorizations to compile patient and staff schedules.
+ + Schedules patients and supports the patient encounter.
+ Check In/Check Out:
+ Greets and directs patients, families and visitors.
+ Monitors daily schedule and coordinates flow with clinicians/supervisor.
+ Reconciles payments and prepares deposits, provides record of transactions in Hospital Systems.
+ Facilitates and directs communication with Financial Counseling.
+ Administrative:
+ Maintains personal calendars for physician/supervisor(s).
+ Schedules meetings programs and events.
+ Records and forwards messages, triages call for urgent information or services, initiates call for emergency services.
+ Provides routine clerical support as needed.
+ Process Improvement:
+ Actively contributes to departmental and organizational initiatives & projects with a focus on continuous process improvement.
+ Assists in implementing change in internal systems and procedures.
To qualify, you must have:
+ A high school level of educational development. Bachelor's degree, preferred.
+ Customer service or administrative experience preferred
+ The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
+ The ability to work with diverse internal and external constituencies.
+ The desire to join our energetic, hard-working team of support staff.
+ A commitment to quality customer service.
+ Strong organizational and communication skills and be able to multi-task in a high volume practice.
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Unit coordinator. medical secretary. Administrative assistant. Orthopedics. Sports medicine
Office/Site Location:WalthamRegular, Temporary, Per Diem:Regular Remote Eligibility :Part Remote/Hybrid
Patient Experience Representative (Waltham, MA)_ jobs in Boston
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