Customer Service
Baltimore, MD, United States
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers’ needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business. Here is an opportunity to learn our products and have a career in sales or management in our industry.
Qualifications:
Experience assisting customers with purchasing needs, either walk-ins or over the phone.
Experience and/or interest in developing new sales opportunities through calls to potential new customers.
Intermediate computer skills to enter sales orders and cash transactions into company software.
Be reliable, safe and a team player.
Embrace the mindset of the “Make Money and Have Fun!” culture.
Have a valid driver’s license, satisfactory driving record, and reliable transportation to and from work.
Authorized to work for any employer in the US without sponsorship for any length of time.
Able to pass criminal and driving background check and a pre-employment drug test.
Bilingual (English and Spanish) is preferred, but not required
Keywords: counter sales, customer service, ERP system, relationship management, contractor, business to business, building products, B2B, building materials, distributor and distribution.
Job Location:
SRS Building Products - Baltimore
2801 Lord Baltimore Drive Baltimore, MD 21244
Equal Opportunity Employer.
Veteran Friendly Employer. SRS Distribution believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.
Competitive salaries for all team members paid weekly
Private Stock Ownership
Equity Growth Incentive Plan (after 6 months of employment)
401(k) Retirement Plan with company matching
Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays
Paid Parental Leave
Medical, Dental and Vision Benefits
Flexible and Dependent Care Spending Accounts
Company paid Life insurance and Short-Term Disability
Additional Life Insurance and Long-Term Disability also offered
Safety Program with Bonuses for our Drivers
Employee Referral Bonus Program
SRS Distribution Inc. consists of a family of industry-leading, independent roofing distributors. SRS has grown rapidly through acquisitions and the opening of multiple new locations since the February 2008 inception. This continual growth has established SRS as one of the fastest growing building products distribution companies in the U.S. The goal of SRS is to form the strongest national network of independent roofing and building product distributors with the most talented team of people working together to deliver the industry's best products and services. In addition to our commitment to customer focus, SRS strives to become the preferred employer in the industry with highly motivated and engaged employees operating in an entrepreneurial culture where the corporate office works for the field and not the reverse. Make money, have fun and give back with us! Find out more at www.srsdistribution.com.
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 803.877.7232, or by email to: [email protected] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.
All candidates for employment must successfully complete pre-employment drug testing (where applicable) and background verification before employment is finalized.