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Compass Pointe Consulting, LLC
Gambrills, MD, United States
JOB TITLE: Sr Windows Systems Engineer LOCATION: Gambrills, MD (Mostly remote) DESCRIPTION: Compass Pointe has partnered with an MSP provider that is looking for a Sr Windows Systems Engineer. The Managed Services team provides information technology support and managed services for businesses and institutions across a number of industries co
Job Source: Compass Pointe Consulting, LLCOptiv Federal Inc.
, MD, United States
Sr. Service Desk Analyst | Hanover, MD page is loaded Sr. Service Desk Analyst | Hanover, MD Apply locations Columbia, Maryland time type Full time posted on Posted 3 Days Ago job requisition id 2024-11072 This position will be hybrid and is required to be in-office up to 3 days per week. The Sr. Service Desk A
Job Source: Optiv Federal Inc.CareerBuilder
Columbia, MD, United States
Sr. Service Desk Analyst | Hanover, MD page is loaded Sr. Service Desk Analyst | Hanover, MD Apply locations Columbia, Maryland time type Full time posted on Posted 2 Days Ago job requisition id 2024-11072 This position will be hybrid and is required to be in-office up to 3 days per week. The Sr. Service Desk Analyst provides moderately
Job Source: CareerBuilderOptiv + ClearShark
Columbia, MD, United States
This position will be hybrid and is required to be in-office up to 3 days per week. The Sr. Service Desk Analyst provides moderately complex support and rapid resolution to end users at Optiv for IT issues and update requests via helpdesk. The Sr. Service Desk Analyst will be required to address issues that are escalated due to complexity as well
Job Source: Optiv + ClearSharkOptiv
Columbia, MD, United States
This position will be hybrid and is required to be in-office up to 3 days per week. The Sr. Service Desk Analyst provides moderately complex support and rapid resolution to end users at Optiv for IT issues and update requests via helpdesk. The Sr. Service Desk Analyst will be required to address issues that are escalated due to complexity as well
Job Source: OptivASSYST a CMMI Level 3 Company
Baltimore, MD, United States
The Help Desk Specialist plays a vital role in assisting the system administration team to ensure the effective development, deployment, and maintenance of GRC tools. This role involves collaborating with cross-functional teams to support the functionality, security, and operational integrity of Governance, Risk, and Compliance (GRC) systems. Key
Job Source: ASSYST a CMMI Level 3 CompanyPrecise Software Solutions Inc.
, MD, United States
Precise Software Solutions, Inc. is an innovative small business with a proven record of success delivering quality services and solutions to government organizations. A CMMI Level 3 company, Precise serves as a trusted advisor to senior technology executives and helps government agencies enhance and expand their information technology capabilities
Job Source: Precise Software Solutions Inc.Infinite Legacy
Baltimore, MD, United States
General Job Summary: Under the general direction of the Manager, Information Technology, and in accordance with good business practices and established procedures, the Desktop Technician will serve as the key resource for end user support for all computers, phones, smartphones, and other associated equipment. This support includes installing, diag
Job Source: Infinite LegacyBaltimore, MD, United States
Job Description
MotorWorld is now hiring a Sr IT Technician to assist our internal end-users as well as supervise our current IT business processes. Our Sr IT Technician will cultivate strong relationships with end users throughout the organization and provide timely and effective communication.
Duties & Responsibilities
Provide both on the phone and on-site software support, hardware installation and hardware maintenance for the user
Monitor work order progress and job status, updating customers and relevant parties, as needed
Handle customer inquiries and complaints in a professional and timely manner
Investigate and resolve field service issues, escalating as necessary
Ensure that all safety procedures are followed by field technicians
Assist in managing inventory of parts and supplies
Provide communication for placing equipment orders, as necessary
Plan and implement strategies to improve and optimize field service operations
Required Skills and Qualifications: College degree, or equivalent certifications, in IT related field
3+ years of experience in IT customer service or service management role
Microsoft Windows networking and LAN/WAN experience
Working knowledge of Mobile Device Management tools such as Mobile Iron
Expert knowledge of IT best practices and policies
A detailed knowledge of TCP/IP and IP addressing
Working knowledge of Microsoft applications and Active Directory a plus
Proven track record of successful team leadership and development
Excellent communication, interpersonal, and presentation skills
Strong analytical and problem-solving skills
Highly organized with excellent time-management skills
Working knowledge of hardware products and software capabilities
•
Our Employee Advantage:
We believe that taking care of employees is an important step in creating a positive workplace and a successful company. With that in mind, MileOne is proud to offer programs designed to help our employees and their families' succeed both at home and at work. We call it the MileOne Employee Advantage! In addition to traditional healthcare, training, career advancement and financial benefits, we also include an Employee Purchase Program, the Next Mile scholarship program for employees and family members, an Employee Assistance Program and more.
MileOne Autogroup is dedicated to actively helping our communities, we have raised millions through local and national charities. For more information, visit our website MileOneJobs.com and click "Why MileOne".
MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.
CC_954 Atlantic Holding MIS
MileOne Corporate Office
Post Externally Only
Zip Code
21204
Sr IT Technician jobs in Baltimore, MD, United States
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