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Loews Hotels, LLC.
Arlington, TX, United States
The 888-room Loews Arlington Hotel will be the first-of-its-kind meetings and resort destination, situated between two iconic sports stadiums, opening in early 2024. This one-of-a-kind hotel will also be connected to the new Loews Arlington Convention Center, also opening in 2024. Whether you are a leisure traveler, sports fan, or meeting attendee,
Job Source: Loews Hotels, LLC.Hotel Resource
Roanoke, TX, United States
**Other** **Group Rooms Coordinator - $16 per hour - Private Hotel & Conference Center!** Group Rooms Coordinator - $16 per hour - Private Hotel & Conference Center! Benchmark Deloitte Hotel & Conference Center Westlake TX **Group Rooms Coordinator - $16 per hour - Private Hotel & Conference Center!** **Company:** Benchmark Deloitte Hotel & Confere
Job Source: Hotel ResourceArbor Lodging Management
Arlington, TX, United States
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We are people-focused, data-driven,
Job Source: Arbor Lodging ManagementPetSuites
Fort Worth, TX, United States
We believe in the mission of "Pet Lovers Delighting Pet Lovers" and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great a
Job Source: PetSuitesRemington
Fort Worth, TX, United States
Job Description What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office
Job Source: RemingtonBranch & Bird
Fort Worth
Job Description Job Description Branch & Bird in downtown Fort Worth is searching for a reliable Host who will be responsible for greeting and escorting guests to tables, taking reservations, answering the phone and directing calls and providing courteous and efficient service. This position assists with booking large parties, planning menus and
Job Source: Branch & BirdTexas Western Hospitality Group
Arlington, TX, United States
Job Details Job Location Hampton Inn Arlington I-20/South - Arlington, TX Position Type Full Time Job Shift Any Description Books guest reservations and/or coordinates with reservation center Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check
Job Source: Texas Western Hospitality GroupSonesta International Hotels
Fort Worth, TX, United States
Job Description Summary Night Audit Job Description DUTIES AND RESPONSIBILITIES : Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy; assist in the preparation of all repor
Job Source: Sonesta International HotelsFort Worth
Job Description Job Description ABOUT HOTEL DROVER:
Inspired by the pioneering spirit of the West, Hotel Drover delivers true Texas hospitality. Named to honor the legendary cowboys who drove cattle to market across the plains, Hotel Drover is an Autograph Collection® property, offering a truly unique guest experience in the heart of the historic Fort Worth Stockyards.
Our goal is simple. To harness the true spirit of the Stockyards through the legacy of the drover, creating an experience that can only be achieved here in Fort Worth. Proud of where we came from, we greet visitors with a tip of the hat and a firm handshake, welcoming all to enjoy life’s simple pleasures and genuine Texas hospitality.
So, dust off your boots, grab your hat and join us at Hotel Drover.
WHO WE’RE SEEKING: We’re seeking a unique individual who will embody the heart and soul of the Fort Worth Stockyards while caring deeply about our brand and community – someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our employees, guests, and community.
We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work. We are seeking an individual who will whole-heartedly take responsibility for ensuring Hotel Drover successfully delivers Legendary Service to every guest, every day.
We have poured our passion, energy, and excitement into crafting an extraordinary place and brand – and we know that the right Reservations Manager for Hotel Drover will be as inspired and passionate about this vision as we are. Care for people, have a belief in the power of community, and the desire to create extraordinary experiences drive us. You must apply if these things also drive you!
Essential responsibilities include:
Embody the shared values of Hotel Drover.
Maintain an open line of communication with leadership team.
Act as a main resource for reservations agents needing assistance technically or with handling guest calls and/or requests.
Oversee all aspects of the reservations department, ensuring efficient and accurate processing of guest reservations.
Lead and coach a team of PBX/reservations agents providing ongoing training and development to maintain high-quality service standards.
Fully knowledgeable about guest rooms, rates, promotions, amenities, programs, and services.
Manage and monitor systems set up within the reservations department to ensure accurate handling and monitoring of calls.
Manage room inventory and rates, working closely with the revenue management team to optimize occupancy and maximize revenue.
Resolve guest inquiries and complaints regarding reservations in a professional and timely manner.
Analyze reservation data and generate reports to identify trends and implement strategies to improve efficiency and guest satisfaction.
Maintain strong working relationships with OTAs and other distribution channels to secure bookings and promote hotel offerings.
Always provide a professional image through appearance, dress, and speech.
Perform other job-related duties as assigned
MUST HAVES: Passion for creating an amazing experience for our guests.
Strong prioritization and organization skills.
Flexible schedule, able to work evenings, weekends, and holidays.
Thoughtful communicator with excellent written and verbal skills.
Strong interpersonal and relationship building abilities; passion for collaboration and providing administrative support.
QUALIFICATIONS: 3-5 years of hotel experience in front desk and/or reservations, preferably in similar property size and type.
Opera PMS experience preferred.
Marriott MGS + Bonvoy experience preferred.
Ability to handle stressful situations in a calm, professional manner
Good problem-solving skills.
Strong computer skills.
OUR CORE VALUES:
Hit the Mark, Every Time
Blaze New Trails
Spark Warmth
Be Intentional
Honor All
Do Right
Stay Curious
Reservations Manager jobs in Fort Worth
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