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Dover Corporation
, CA, United States
**Customer Relations Manager** **Location:** Cypress, CA, US ****JOB SUMMARY**** The Customer Relations Manager will manage Inside Sales, Customer Service/Order Entry, and Technical Support. The manager is responsible for ensuring that customers are supported, retained, satisfied, and that their orders are processed in an accurate, timely, and
Job Source: Dover CorporationGood Tree Inc.
Los Angeles, CA, United States
**Customer Relations Specialist** * Los Angeles, CA * Full-Time * Sales * Customer Relations Specialist **COMPANY CULTURE AND MISSION** Our mission is to empower and create more entrepreneurs of color in the cannabis industry. An industry that once negatively impacted people of color is now used to empower. Our company culture offers true flexibili
Job Source: Good Tree Inc.West Recruitment Pty Ltd
Los Angeles, CA, United States
Email: [email protected] Call: 9689 8998 West Sector: Business Support Job Summary - Permanent Opportunity - Norwest Location - Yearly Bonuses Job Description About your new employer West Recruitment is currently partnering with a leading global automotive business who have become the world’s most trusted distr
Job Source: West Recruitment Pty LtdSupreme Concepts Inc.
Reseda, CA, United States
We're looking for a Customer Relations Associate to join our progressive marketing & sales firm in the Los Angeles area. Our firm conducts tailored marketing and promotional campaigns for some of the largest brands in the nation! Our staff works with a multitude of community partners to maximize our outreach and ensure that their products and servi
Job Source: Supreme Concepts Inc.OLN
Gardena, CA, United States
OLN Inc is looking for a customer relations representative to join our team in our Long Beach office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer int
Job Source: OLNElite Marketing Strategies
Los Angeles, CA, United States
Are you passionate about creating exceptional customer relations and eager to kickstart your career in sales? We're looking for a Customer Relations Associate to join our team and provide outreach services for our valued clients. In this entry-level role, you will play a vital part in ensuring customer satisfaction, managing sales inquiries, and co
Job Source: Elite Marketing StrategiesHankey Group
Los Angeles, CA, United States
** Customer Relations Specialist** **Job Category****:** Sales **Requisition Number****:** CUSTO005057 Showing 1 location **Job Details** **Description** **Westlake Financial Services** is the largest privately held auto finance company in the Nation. We are committed to growing and strengthening our organization by hiring th
Job Source: Hankey GroupPI Hollywood
Cerritos, CA, United States
We are a business and marketing firm that was founded almost a decade ago. We are looking to hire a Customer Relations Representative to our team who mirrors our company's motto. A professional who works hard never gives up and always keeps a smile on their face. A successful Customer Relations Representative will come with a dedication to personal
Job Source: PI HollywoodLos Angeles, CA, United States
**Director of Customer Relations**
* Los Angeles, CA
* Full-Time
* Sales
* Director of Customer Relations
Join our tech cannabis company of 100+ employees and growing! We are looking to add a tech-savvy call center supervisor to our team that is able to effectively manage a virtual team of 15+ dispatchers.
At Good Tree, we use various systems to monitor our virtual dispatch team. We are looking for a supervisor that can establish an accountability system for our virtual team, by using reports and evaluating customer needs.
Supervisors Responsibilities:
* Manage a team of virtual call center agents.
* Be available to affect the entirety of the teams operations.
* Coach to maintain quality assurance
* Motivate and encourage agents through positive communication and feedback
* Meet at least once each week with your team. At a minimum, review the following topics:
* Review the past weeks events, including statistics, results and industry news.
* Disseminate new product information to the agents.
* Discuss a sales theme or point-of-interest topic for the agents.
* Introduce new staff members.
* Present commendations and awards.
* Communicate company information.
* Answer questions and comments.
* Present to the Project Manager at the conclusion of each week a breakdown of the past weeks monitoring checklists and a written performance summary of the team.
* Develop schedules with agents each week to ensure call center objectives are covered.
* Schedule residual training, departmental meetings, sales training, and computer training.
* Establish monthly meetings with other departments to review call center operations.
* Create effective channels of agent feedback.
* Bachelor's Degree or higher
* Demonstrated skills in analytics, presentation, teamwork, and customer management
* 4-10 years experience managing/consulting customer accounts, or customer service
* Experience in planning and managing multiple cross-functional projects
* Experience in Human Resources, Program Management, Account Management, Healthcare, and/or Leadership Development (preferred)
*Good Tree is an equal opportunity employer. We celebrate diversity, and it is our dedication to creating an inclusive environment for all staff and employees.*
Job Types: Full-time, Part-time
Pay: $19.00 - $27.00 per hour
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Director of Customer Relations jobs in Los Angeles, CA, United States
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