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Boston University
Boston, MA, United States
The Boston University Medical Campus Information Technology (BUMC IT) Client Services department is seeking a self-motivated, critical-thinking, and hardworking technology professional to fill the role of Computer Support Specialist. BUMC IT Client Services supports the computing needs of faculty, staff, and students at the schools of the Medical C
Job Source: Boston UniversityInsight Global
Braintree, MA, United States
Required Skills and Experience * * 4+ years of Tier 3 IT engineer/ technician support experience * Understanding of end to end server installation, configuration, maintenance experience * Experience supporting Citrix virtual desktop infrastructure, supporting a virtualized environment running on Vmware, and Cisco wireless/routers/switches/firewalls
Job Source: Insight GlobalInsight Global
Braintree, MA, United States
Required Skills and Experience * * 4+ years of Tier 3 IT engineer/ technician support experience * Understanding of end to end server installation, configuration, maintenance experience * Experience supporting Citrix virtual desktop infrastructure, supporting a virtualized environment running on Vmware, and Cisco wireless/routers/switches/firewalls
Job Source: Insight GlobalMerge IT
Danvers, MA, United States
Our enterprise-level client in Danvers, MA, has an immediate to add five (5) IT Support Engineers to the team. Please see below for full details— Job Notes: --3-6+ month contract / extendable and likely to go perm with good performance. --Onsite in Danvers, MA --Drug & Background check required. JOB DUTIES: • Provides complex technical support, p
Job Source: Merge ITMindlance
Boston, MA, United States
Job Description: OATS is a nonprofit that works with older adults to increase technology literacy and change the way we age. We are seeking a skilled Salesforce Developer and/or Administrator with nonprofit experience to come aboard our team to assist us with fixing up our Salesforce org's call center. Responsibilities: • Work with OATS Salesforce
Job Source: MindlanceOracle
Boston, MA, United States
Job Description New College Grad Role intended for current students (BS/MS/PhD) OR graduated within 12 months of start date Target Start Date: Summer/Fall 2024 The Program: Our future success depends on hiring world-class, early-in-career talent who are looking to power next-generation services and solutions. We are hiring bachelor’s and master
Job Source: OraclefirstPRO, Inc
Boston, MA, United States
firstPRO is now accepting resumes for a IT Services Manager role in Boston, MA. This is a direct hire role and mostly onsite. As the on-site Manager for IT Services, our ideal candidate is to be a personable, respectful, happy, and customer-focused individual. They understand that our clients just want to be able to do their job. Technology should
Job Source: firstPRO, IncFirstPRO
Boston, MA, United States
firstPRO is now accepting resumes for a IT Services Manager role in Boston, MA. This is a direct hire role and mostly onsite. As the on-site Manager for IT Services, our ideal candidate is to be a personable, respectful, happy, and customer-focused individual. They understand that our clients just want to be able to do their job. Technology should
Job Source: FirstPROSomerville, MA, United States
Tulip , the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip's cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.
A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator. Tulip has also been named one of Energage's Top Workplaces USA and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work" for 2023.
Please note, this is a 3-month contract position with the option to extend!
About You:
Service-oriented; you enjoy supporting and helping people solve their problems.
Problem solver; you're able to uncover the root cause of an issue while working to mitigate its impact.
Collaborative; you're able to build relationships and effectively communicate with technical and non-technical stakeholders.
You can learn quickly on the go across a broad range of IT technologies, systems, and processes.
You enjoy working in a fast-paced, team-oriented environment.
What skills do I need?
Ability to support and manage a variety of IT systems (including Google Workspace, Jumpcloud, Slack, Atlassian, and more).
Ability to identify, prioritize, and escalate issues based on urgency and impact.
Ability to balance business needs and the delivery of high quality and pragmatic solutions.
Knowledge of macOS, Windows, and Linux Ubuntu operating systems.
Knowledge of A/V, physical access management, and other office-related technologies.
Knowledge of IT security best practices.
Experience with stakeholder management and developing professional relationships with business owners.
Extra points:
Experience working in an agile environment
Experience with high-growth startups
Coding experience
SOC2 experience
Key Responsibilities:
Provide daily IT support in our Somerville HQ
Triage inbound IT requests via tickets and chat; solve Tier1 support requests and escalate requests within IT when necessary
Support and troubleshoot company hardware (office A/V, user endpoints, etc)
Manage IT onboarding and offboarding workstreams
Tackle some basic networking issues on your own; work with the IT team on more complex issues
Help the IT team execute technical projects on our roadmap (like SSO integrations, onboarding and offboarding automation, and more)
Key Collaborators:
IT, Operations, People Ops
Working At Tulip:
We know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered.
We're building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:
US Employees
Direct impact on product and culture
Company equity
Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
Flexible work schedule and unlimited vacation policy
Virtual company events and happy hours
Fitness subsidies
We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.
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IT Engineer jobs in Somerville, MA, United States
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