Account Supervisor
Sausalito, CA, United States
ACCOUNT SUPERVISOR
Play a key role in the development of communications for our client’s initiatives. Lead internal agency teams thorough project initiation, campaign development and be the centerpiece of the production/implementation process. Further develop internal team and client relationship skills as the primary day-to-day contact—managing the overall work flow between the agency and clients.
This person must wear many hats, and should be able to fluidly move between agency internal development and client-facing management of content. This person would find themselves squarely at the center of the overall process.
Brand Stewardship
Write creative briefs with strategist and brief creative and media teams
Provide continuous inspiration to creative team to help communicate strategic direction.
Partner with creative team to present and sell creative work
Partner with strategy team to monitor competitive activity and industry trends.
Partner with media team and strategy on recommendations and strategic development of media plans.
Review and evaluate creative prior to client presentation to ensure work is on strategy/brief and adheres to all brand standards
Formulate your POV on the strategic direction, on the work, on client feedback and voice it, both internally and with clients as appropriate
Client Relationship Management
Maintain consistent dialogue with client to ensure agency is executing in line with their expectations
Ensure communications success metrics are agreed to in advance of a campaign launch.
Identify and explore growth opportunities for the client accountSchedule and lead client meetings and presentations of creative concepts; obtain client approvals on creative concepts/campaigns, creative rotations and media plans
Supervise the weekly client status meetings, which should be managed by the Account Executive
Create client-facing conference reports as needed
Manage client’s time/schedule efficiently
Internal Relationship Management
Provide leadership and direction to all internal team members and agency partners
Provide guidance to Account Executives (strategy, competitive, client communication skills), including delegation and managing them on assignments.
Mentor the Account Executive, monitoring his/her progress and ensuring he/she has the training required to succeedIn providing client creative feedback to creatives, provide insight and solutions, in addition to delivering the clients’ direction
$90,000 - $110,000 a year This salary range is based on * Years experience and skills set * Living in the Bay Area and working on site at our Sausalito office. This position would work on Health Care as well as potentially on CPG and Sports and Entertainment.
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