Assistant Director of Catering and Events - Hilton Denver City Center

Tulsa, OK, United States

Hilton

Assistant Director of Catering and Events - Hilton Denver City Center

Denver ,

Colorado

Apply Now

The Hilton Denver City Center is adding an Assistant Director of Catering and Events to their team! This is a great opportunity to work for the #1 Best Company in the US and a dynamic hotel in Denver! The Hilton Denver boasts 613 guest rooms and 50,000 square feet of space (Indoor/Outdoor)!

What Will I be Doing?

TheCatering andEventsDepartmentis responsible forthe management of contracted groups and social event food/beverage and meeting room revenues and experiences, room block management, negotiation of supplier services.Ensuring event planner satisfaction while meeting and or exceeding department and individual revenue goals.

As the AssistantDirectorCatering and Events, youwill beassistingthe Director of C&E toachieve superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation,andeventoperations.

As ADOCEyouare responsible forevent documentation and coordination with Sales,otherhotel departments and customers to ensure consistent,high levelservice throughout the pre-event, event, and post-event phasesof all hotel events.This position primarily handles complex events.You willbe requiredto ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events.Serve as the event planner primary contact following turnover on property andis responsible forhis/her experience.

Supports and acts onthe behalf

of the Director of Catering and Events or Director of Event Planning and Operations in her/his absence

.

of the Director of Catering and Events or Director of Event Planning and Operations in her/his absence.

As a Team Member in this role, you will be responsible to:

– Be globally aligned with the Americas Commercial Operations function while locally supporting superior business results.+

Leadership

– Help develop innovative, forward-thinking team members.+

Culture

– Ensure a best-in-class workplace that delivers on Hilton’s value, mission, and purpose.+

Talent

- Hire, engage and develop the world’s best hospitality team members.+

Operations

Excellence

- Embrace and lead implementation of all Americas C&E initiatives andobjectiveswith a consistent commitment to excellence in execution, comprehensiveness, and timeliness.

STRATEGY:

Drive innovation and creativity within event delivery.

Ensure that high quality service standards aremaintainedthrough continuous reviews of processes and procedures.

Actively support the sales process.

LEADERSHIP:

Provide overall leadership and direction in all Events matters.

Serve as ahighlyvisible, participatory leader who proactively and consistently engages with their GM/EC,Sales, Catering and Events team members,external guests,andsuppliers.

Remain current oneventtrends to evaluateinnovative ways for process/practice improvementsandsharesbestpractices.

Participate or represent Hilton inindustrysocial/meeting/eventsprofessional associations.

C

ULTURE

:

Inspire high-performing multi-cultural, multi-generational teams that build Hilton’sCatering and Eventstalent pipeline.

Lead withHilton culture engaging with TeamMembersthrough direct and meaningful interactions.

Be an ambassador for customer service

T

ALENT

:

Motivate and provide a work environment in which team members are productive.

Listen and respond to team membersneeds while having an open-door policy.

Manages group and interpersonal conflict effectively.

EVENTS

OPERATIONS EXCELLENCE:

Possess subject matterexpertiseand ensure standards/practices.

Assistto ensure the proper use of all function space, exhibit hall, and event spaces.

Assistin the development and management of departmental budgets.

Assistin theoverseeingofshort, medium, and long-term forecasting and actual cost reporting for events.

Assistinensuring inproper staffing for the needs of the business.

Assistin the integration ofcurrent trends in event management and design.

Participate in customer site inspections andassistswith thesales processas necessary.

#LI-JW1

What are we looking for?

• Minimum Years of Experience: three (3) years Hospitality related experience in Catering & Events

• Minimum of 1 year of project management or management experience.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Catering & Events experience within hotels

Versed in Forecasting

ADOCE experience

The Benefits

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.

Medical Insurance Coverage Options –

for you and your family. Able to enroll after 90 days of employment

Vision, dental, life and disability insurance

Mental Health Resources

Best-in-Class Paid Time Off (PTO) – you can accrue up to 144 hours of PTO in your first year of employment.

Go Hilton travel discount program: 100 nights of discounted travel per calendar year

Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Access to your pay when you need it through DailyPay

Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Inclusive family-building and fertility benefits

Expanded bereavement leave.

Adoption Assistance program

Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

Complimentary meals in the cafeteria while on shift

Free ECO Pass

20% off on-site Starbucks

Complimentary Health Club Fitness Center Access

Quarterly Manager Outing

Monthly Team Outings

**Based on experience, this position is budgeted between $90-$100K annually plus opportunity for quarterly team bonus

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job:

Catering and Event Services

Title:

Assistant Director of Catering and Events - Hilton Denver City Center

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