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Hilton Garden Inn Marlborough
Marlborough, MA, United States
***$500 Sign-on bonus available*** Do you miss people ? Travel is back and the Hilton Garden Inn Marlborough is looking for people who like and miss people to join our team. We have built a culture based on communication, support, respect, teamwork, and empowerment. If you are just looking for another job, this isn't for you. If you are just looki
Job Source: Hilton Garden Inn MarlboroughSonesta International Hotels
Cambridge, MA, United States
Job Description Summary The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures. Must be able to multi-task and maintain phone call flow via PBX station when necessary. Job Description The ability to display, at all
Job Source: Sonesta International HotelsCharles Hotel
Cambridge, MA, United States
Job Summary In this role, as a Front Desk Agent, you are responsible for greeting, registering guests, providing outstanding guest services during their stay and settling the guest's account upon completion of their stay. Joining The Charles Hotel surrounds you with entrepreneurial, like-minded peers an independent hotel has to offer. As an emplo
Job Source: Charles HotelFairmont
Boston, MA, United States
Job Description Join our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable customer service skills and attention to detail will create a memorable and positive experience, ensuring our guests feel valued from check-in to check-ou
Job Source: FairmontSage Hospitality Group
Boston, MA, United States
Why us? Hotel Commonwealth ‘Why Us’ Front Office Our Story and Vision: At Hotel Commonwealth, we begin with a simple premise. We take cures from each guest to define how we can be distinctly ‘of service’ to them – it’s a guest changing philosophy that doesn’t live in a manual, but rather within the DNA of our brand. Unscripted hospitality plays o
Job Source: Sage Hospitality GroupAimbridge Hospitality
Boston, MA, United States
Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive co
Job Source: Aimbridge HospitalityHEI Hotels and Resorts
Waltham, MA, United States
About Us Welcome to Embassy Suites by Hilton Boston Waltham, located in Boston’s High-Technology, Pharmaceutical, and Life Sciences Belt and corporate corridor along Route 128 and Highway 95. Our Boston/Waltham, MA hotel is just 20 minutes to downtown Boston and 25 minutes to Logan International Airport, convenient to Brandeis and Bentley Universi
Job Source: HEI Hotels and ResortsClub Quarters
Boston, MA, United States
Club Quarters Application- US Reports directly to the Senior Guest Service Manager. The Guest Experience Manager is responsible for providing high-quality customer service to all guests while handling the front desks' responsibilities and other duties as requested by the Senior Guest Service Manager. This position is Full time and flexible. Specif
Job Source: Club QuartersNeedham, MA, United States
Job Type
Full-time
Description
We are currently seeking a full-time Front Desk Agent for our property.
Benefits include immediate Marriott Hotel discounts, free parking and free meal on property, medical, dental and vision insurance! Come join an incredible hospitality team at the Sheraton Needham Hotel.
Duties and Responsibilities:
• Register and assign rooms to guests.
• Issue room key and escort instructions directly to guest.
• Sort, and track incoming mail, messages and packages.
• Transmit and receive messages using all communication avenues, GPX, phone etc.
• Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
• Keep record of room availability and rate.
• Compute bill, collect payment, and make change for guests.
• Make, confirm, and cancel reservations via all communication avenues.
• Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
• Make reservation, transportation, or entertainment reservations for guest, as needed.
• Deposit guest valuables in hotel safe deposit box or ensure Housekeeping has the valuable.
• Ability to accurately use various office software.
• Assist with room service orders and room calls if available to leave front desk.
• Have a full working knowledge and expertise of each shift including night audit.
Requirements:
Minimum lifting of 20 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, typing.
Minimumpulling of 20 pounds.
Standing for long periods of time.
Working weekends is a requirement.
Other duties may be assigned.
EEOC: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Front Desk Agent jobs in Needham, MA, United States
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