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Philadelphia Corporation For Aging
Philadelphia, PA, United States
Company name: Philadelphia Corporation of the Aging Title of position: User Support Specialist Position type: Full Time Pay range: $41,192.55 - $47,685.53 varies with experience. Location: PCA Main Building THE ORGANIZATION A private nonprofit organization founded in 1973, Philadelphia Corporation for Aging (PCA) is a large agency that i
Job Source: Philadelphia Corporation For AgingNetrix Global
Philadelphia, PA, United States
About The Opportunity Netrix Global, award-winning provider of cybersecurity and end-to-end IT services, seeks a Computer Support Technician to provide timely and accurate technical support to internal employees and client employees; answer questions or resolve computer problems for clients in person, via telephone, or from remote location. Prov
Job Source: Netrix GlobalComputer Aid
Philadelphia, PA, United States
User Systems Support Associate Req number: R2137 Employment type: Full time Worksite flexibility: Hybrid Job Summary As User Systems Support Associate you will be responsible for receiving requests from associates and vendors, and provide the technical support and customer service needed to solve requests for a local Philadelphia client. J
Job Source: Computer AidAbacus
Philadelphia, PA, United States
Job Description: Candidates Request Form 1 Job Title Personal Computer Support Technician Services 2 Client Company/Dept. Name Department of Justice Office of U.S. Attorneys 3 Address U.S. Attorney's Office 615 Chestnut Street Suite 1250 City Name Philadelphi State Name PA-Pennsylvani Zip Code 19106 If others (Address) 4 Bill Rate Min: $ Max: $ 5 6
Job Source: AbacusMcNeill Baur PLLC
Bala Cynwyd, PA, United States
McNeill Baur PLLC seeks a hands-on, proactive end user application support specialist with at least three years of work experience, preferably in an IP law firm setting, to serve in a highly interactive internal client-facing position. Experience working and providing IT services in a remote environment is also preferred. This position will join ou
Job Source: McNeill Baur PLLCIntegriChain Incorporated.
Philadelphia, PA, United States
Business Unit (Internal): Product & Technology Company Description IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process infrastructure for patient access and therapy commercialization. More than 250 manufacturers rely on our I
Job Source: IntegriChain Incorporated.Dorman
, PA, United States
Dorman Products is seeking an IT Support Specialist to join our growing team in our Greater Harrisburg location, Shiremanstown, PA. In this role, you will provide a single point of contact for end-users to receive support and maintenance within our organization's computing environment. You will be responsible for executing first level support diagn
Job Source: DormanRX2 Solutions
Willow Grove, PA, United States
TITLE : IT Support Specialist TYPE : Contract to Hire LOCATION : 100% Remote (HQ is near Willow Grove, PA) START DATE : Immediate SHIFT : Wednesday-Saturday 9:30am-8pm (4, 10-hour shifts per week with a 30-minute unpaid lunch) TRAINING SCHEDULE : Monday-Friday 9am-5:30pm (training is fully paid and can last up to 6 months) ***MUST be able to consi
Job Source: RX2 SolutionsPhiladelphia, PA, United States
Job Title Computer User Support Specialist Location IRS - PA - Philadelphia, PA 19104 US (Primary)
Education Associate Degree Job Description **Job Title: Computer User Support Specialist**
**Location: Philadelphia, PA**
**Term:** Full Time
**Clearance Level: Background Investigation**
**Program: IRS**
**Job Summary:**
IRS User & Network Services (UNS)/Enterprise Field Operations (EFO) provides Deskside Services support to approximately 100,000 customers nationwide. Centuria has been awarded a contract to support the IRS EFO by providing operations and maintenance support to its nationwide end user community. Centuria is looking for qualified candidates that can provide incident management/trouble ticket support, resolve end user IT issues, support distribution of IT assets and refresh laptop/desktop computers.
Deskside technicians shall provide on-site support for incident management by delivering professional resolution of IRS end-user incidents & problems. The technicians shall provide end-user support, troubleshooting assistance to resolve end-user incidents, and coordinate with other IT organizations or vendors to resolve end-user incidents. Deskside support is intended to provide physical touch deployments of hardware & software, but there are times when deskside technicians shall use remote tools to remediate any incident that occurs.
**Responsibilities:**
* Receipt of trouble tickets through the KISAM system.
* Execution of problem determination and resolution.
* Provide timely updates in the KISAM system that is informative of the work performed on the assigned ticket.
* Perform loading of above-baseline software and perform quality control steps to ensure the systems have the required configuration and software.
* Perform peripheral repairs and maintenance.
* Provide informal customer instruction and confirm customer satisfaction.
* Correction of discrepancies identified, and root cause analysis to prevent future discrepancies.
* Relocation of computer equipment
* Mapping network drives
* Transferring customer data from machine to machine
* Installing printers
* Researching various outlets to find solutions to problems
* Determine which tools are most appropriate to use
**Qualifications:**
* Minimum of one year providing IT support in an enterprise environment
* Understanding of Windows operating system and settings
* Use and operation of a ticketing system such as Remedy
* Must possess excellent communications and customer support skills
* Candidates will be responsible for supporting regional and local offices with limited number of IT personnel. Hence, candidates must be motivated and self-starters
* Candidate must be able to pass a background check
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Computer User Support Specialist jobs in Philadelphia, PA, United States
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