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Abacus
Philadelphia, PA, United States
Job Description: Candidates Request Form 1 Job Title Personal Computer Support Technician Services 2 Client Company/Dept. Name Department of Justice Office of U.S. Attorneys 3 Address U.S. Attorney's Office 615 Chestnut Street Suite 1250 City Name Philadelphi State Name PA-Pennsylvani Zip Code 19106 If others (Address) 4 Bill Rate Min: $ Max: $ 5 6
Job Source: AbacusHajoca Corporation
Lafayette Hill, PA, United States
Computer Helpdesk Technician - 6220 DESCRIPTION/RESPONSIBILITIES: The Computer Help Desk team in our National Support Center (NSC) is looking for a Computer Helpdesk Technician at their Lafayette Hill, PA office. About the Role: The Help Desk Technician is the first point of contact for Hajoca Profit Center support requests, providing technical a
Job Source: Hajoca CorporationBC Tech Pro
Philadelphia, Pennsylvania
Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at
Job Source: BC Tech ProBC Tech Pro
Philadelphia, PA, United States
Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start
Job Source: BC Tech ProCenturia Corporation
Philadelphia, PA, United States
Job Title Computer User Support Specialist Location IRS - PA - Philadelphia, PA 19104 US (Primary) Education Associate Degree Job Description **Job Title: Computer User Support Specialist** **Location: Philadelphia, PA** **Term:** Full Time **Clearance Level: Background Investigation** **Program: IRS** **Job Summary:** IRS User
Job Source: Centuria CorporationDave & Buster
Philadelphia, PA, United States
Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vis
Job Source: Dave & BusterDave & Buster
Plymouth Meeting, PA, United States
Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vis
Job Source: Dave & BusterEastern Lift Truck CO
Burlington, NJ, United States
E astern Lift Truck Co. IT Support Technician Currently, we are seeking a proactive and customer-focused IT Support technician to join our dynamic IT team in the Southern New Jersey area. The ideal candidate will be responsible for providing technical assistance and support to end-users, ensuring the efficient and effective operation of computer
Job Source: Eastern Lift Truck COPhiladelphia, PA, United States
About The Opportunity
Netrix Global, award-winning provider of cybersecurity and end-to-end IT services, seeks a Computer Support Technician to provide timely and accurate technical support to internal employees and client employees; answer questions or resolve computer problems for clients in person, via telephone, or from remote location. Provide assistance concerning the use of computer hardware/software and related systems and services, including printing, installation, word processing, electronic mail, and operating systems.
How You Will Make An Impact
Service Delivery Monitor and respond to assigned incident management queues promptly and document all research, troubleshooting and resolutions accurately.
Research, troubleshoot and resolve incidents in a timely manner and according to Netrix and client specific policies and standards.
Provide accurate and creative solutions to user problems of a complex nature to ensure users are quickly restored to productivity.
Perform daily follow up on all assigned open incidents.
May Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Train users in the proper user of hardware and software
Acquire and maintain current knowledge of relevant hardware, software and systems in order to provide technically accurate solutions to users.
Provide AV and/or Conference Room Support as needed per the client. (Training will be provided)
Process Improvement Acquire and maintain a working knowledge of ITIL Incident and Change Management functions.
Develop, document and communicate procedures to resolve user problems.
Participate in internal and client projects as required.
Recommend new processes/procedures or changes to existing ones to enhance the quality of service delivered to internal and client users.
Communication Identify, research, and resolve the root cause of incidents to ensure they do not recur and to resolve before other users are affected.
Monitor Netrix corporate email and any client email regularly to maintain current knowledge of operations.
Attend staff and client meetings as required.
Physical Work Environment Will work primarily at client site in solo capacity reporting to manager remotely; client site is in Philadelphia, PA 19107 .
Miscellaneous Participate in mandatory on-call rotation as required.
Follow all applicable Incident and Change Management processes and procedures to ensure the accuracy and integrity of the solutions delivered.
What You Will Bring To The Table
Minimum of 2 years experience in hardware support & maintenance
Excellent troubleshooting skills
Strong understanding of Microsoft operating systems
Able to identify when something is wrong or is likely to go wrong
Excellent communication skills
Highly self-motivated and independent
Ability to multi-task and work with minimal supervision
Must maintain current technical understanding of technology within discipline.
This position might require a Biometric Background Check based on customer need.
Interaction - Daily interaction with client management and employees.
Impact - Computer Support Technician interacts with customers on a regular basis and needs to maintain a positive and professional attitude always.
About Us
At Netrix Global our values are the philosophies and principles that live by. They support our vision, help us achieve our goals and commit us to a common purpose.
We Own Outcomes, Win Together, Make An Impact, Enjoy The Journey, and Respect All!
Netrix Global is a mission-driven organization with the goal of providing the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. Our breadth of capabilities allows us to provide holistic offerings that solve even today's most complex business challenges, delivering to you an integrated, optimized, and future-proof solution.
We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries. Netrix is consistently ranked in the CRN VAR500, detailing the country's top system integrators.
At Netrix, we're driven to solve business problems with innovative technology solutions. We focus on end-users and are committed to client satisfaction.
What You Can Expect From Us
We offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility, and time off when you need it, and a casual work environment. The role can be remote/home office, with some travel required.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need reasonable accommodations, please let us know by contacting NetrixHR@Netrixglobal.
To learn more about Netrix Global please go to www.netrixglobal.com
Computer Support Technician jobs in Philadelphia, PA, United States
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