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Sales Director

Austin, TX, United States

About Grand Living

Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.

About the Position

The Sales Director is responsible for enhancing the overall Resident experience through exceptional fostering of positive and professional community relationships, initial and ongoing lease up, and continued maintenance at or above budgeted occupancy for Grand Living. The Sales Director knows and communicates verbally and in writing with prospective residents, families, physicians, and others in the community the history of Grand Living, the various types of floor plans, pricing and availability of each apartment residence, and the benefits of becoming a resident in each area of the community. The Sales Director leads the sales team including holding accountable to prescribed best sales practices and positive sales performance and marketing. They plan and manage the weekly sales agenda and coordinate competitive analysis for pricing reviews and periodic change in market conditions including preparing for approval of annual rate changes. The Sales Director learns understands and utilizes all facets of the CRM and search engine marketing tools to effectively manage and coach the sales team. This is to be handled in The Sterling Touch friendly, courteous, helpful, timely and professional manner, resulting in a very high level of Resident satisfaction. The Sales Director position is under the general guidance of the Executive Director in accordance with Community standards, processes, procedures, practices and philosophy.

Qualifications and Requirements

The Sales Director must possess the following knowledge, skills and abilities:

Bachelor’s Degree, required.

Five or more years of successful sales results, required

Must have experience cultivating healthcare and professional community relationships leading to new business.

Experience in senior living, assisted living, independent living, or a high-end hospitality environment, highly preferred.

Experience leading a sales team, highly preferred.

Ability to read, write and understand the English language to communicate with prospective residents, their families, peers, staff, professional groups, etc.

Working knowledge of Microsoft Windows operating environment, Microsoft Office Suite, and industry CRM applications.

Must be strong with building outside referral sources.

Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.

Ability to lift or carry up to twenty (20) pounds.

Benefits

For the Sales Director position, we offer competitive compensation and a full benefits package for full-time employees including 1) a generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service; 2) affordable insurance options for medical, dental, vision and more; 3) a 401(k) with a 4% company match on a 5% contribution, 4) automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP).

PTO is earned at lesser rates for part-time staff. Grand Living is a high-end upscale environment including exquisite cuisine and free employee meals (must meet eligibility requirements), Grand Spa & Fitness facilities available for use at designated times.

Equal Employment Opportunity

At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.

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