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Hotel Night Auditor

Hanover, MD, United States

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages

• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed

• Make sure every hotel guest has a pleasant stay

• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

• Process additional administrative, bookkeeping. and accounting procedures as required

Qualifications

• Computer proficiency is required; experience with accounting or reservation software is preferred

• Excellent customer service and communication skills are required

• Overnight shift; requires flexible hours

• High school diploma or equivalent required; some college preferred

• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required

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Hotel Night Auditor jobs in Hanover, MD, United States

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