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Aloft Arundel Mills BWI Airport
Hanover, MD, United States
Description Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is hig
Job Source: Aloft Arundel Mills BWI AirportShaner Hotel Group
Baltimore, MD, United States
Job Description Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily re
Job Source: Shaner Hotel GroupMethod Products
Baltimore, MD, United States
ROOST Baltimore is making a splash as a new and unique luxury hotel. We offer the opportunity to live comfortably in a thoughtfully designed space, engage and connect through heartening human interaction, and find countless opportunities to experience new things during our guest’s stays. Join the experience as we are seeking energetic and enthusi
Job Source: Method ProductsAimbridge Hospitality
Linthicum Heights, MD, United States
Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. R
Job Source: Aimbridge HospitalityShaner Corporation
Baltimore, MD, United States
Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designat
Job Source: Shaner CorporationPeachtree Hospitality Management
Baltimore, MD, United States
The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilitiesbalancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and an
Job Source: Peachtree Hospitality ManagementDonohoe Companies
Baltimore, MD, United States
Canopy by Hilton Baltimore | Harbor Point Hotel is looking for bright talent to model Hilton'svision: "To fill the earth with the light and warmth of hospitality." NIGHT AUDITOR | NIGHT WELCOME ENTHUSIAST (Part-Time) Position Summary: The Night Auditor is responsible for auditing, balancing, and consolidating departmental ledger accounts, prepa
Job Source: Donohoe CompaniesMeyer Jabara Hotels
Baltimore, MD, United States
Night Audit Job Title: Night Auditor Status: NON-EXEMPT Reports to : General Manager Position Summary: The Night Auditor is responsible for the prompt and efficient balancing of the day's transactions of the entire hotel, as well as for safeguarding both the hotel's guests and its assets by following all established safety and security policie
Job Source: Meyer Jabara HotelsHanover, MD, United States
Overview
Why We Need Your Talents:
The Maryland Live! Hotel Night Auditor is reponsible for the Check in/Check out procedures of hotel guests courteously and efficiently, and to the service levels expected in a four star property; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry. Work as part of the overall Front Office team to insure a seamless experience for the guest. Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics. Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.
Responsibilities
Where You will Make An Impact:
Maintain complete knowledge at all times of the following: All hotel features/services, hours of operation, all room types, numbers, layout, décor, appointments and locations; all room rates, special packages and promotions; daily house count and expected arrivals/departures; room availability status for any given day; scheduled daily group activities
Maintain complete knowledge and comply with all hotel and departmental policies and procedures to include front and back of house operations.
Post charges to the guest accounts that have not been posted or where incurred on the night audit shift.
Transfer charges and deposits to master accounts.
Checks to see that all charges are assigned to the appropriate departments.
To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in the system.
Tracks room revenues, occupancy percentages, and other front office statistics such as: check figures, postings, and documents for accuracy; record, store, access, and/or analyze computerized financial information; prepare of End of day procedure; follow the End of Day/Night Audit Checklist. Assist PBX with switchboard duties
Qualifications
Skills To Help You Succeed Able to read and interpret instructions and direction for guests
Able to communicate without impediment with guests and staff in all areas relating to guest service
Ability to input and access data in computer
Ability to understand guest inquiries and provide responses
Ability to promote positive relations with individuals who approach the Front Desk and by telephone
Ability to focus on guests' needs, remaining calm and courteous
Ability to think clearly, quickly and make concise decisions
Ability to prioritize, organize and follow up
Ability to work well under pressure dealing with 50+ arrivals/departures within any given period of time
Ability to focus attention on details
Ability to maintain confidentiality of all guests and hotel information
Ability to remain stationary at assigned post for extended periods of time
Ability to work cohesively with other departments and co-workers as part of a team
Must Haves: Education: A high shcool diploma or GED equivalent. Retail customer service training would be a plus.
Experience: One to three years previous experience in a hotel or high end retail environment is required.
Must be able to comply with all state gaming regulations, which may include obtaining a license.
Physical Requirements: Lifting up to 20lbs
Pushing/Pull up to 20lbs
Carry up to 20lbs
Some Bending / kneeling
Frequent Walking
Frequent Standing
Some Sitting
Climbing steps
24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees
Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
You will work in an environment where smoking is allowed.
What We Offer
Life at Live! 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
Casino is over 100,000 square feet and requires the ability and energy to move about it with a true sense of urgency!
Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
You will work in an environment where smoking is allowed
Night Auditor - Full Time-Live Hotel-Maryland jobs in Hanover, MD, United States
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