Director, Pricing & Contract Management
Charlotte, NC, United States
Are you a strategic thinker with a knack for negotiating and optimizing revenue streams? We are seeking an accomplished Director of Pricing and Contract Management to lead our regional pricing strategy and contract negotiations. As a key member of our team, you will play a pivotal role in establishing standardized pricing guidelines, negotiating contracts with liner customers, and driving revenue optimization initiatives across the region.
JOB PURPOSE
Establish and monitor minimum pricing guidelines; standardization of contract terms and rate sheet items across the region. Lead contract negotiation process with liner customers supporting BU’s, in a structured way. Manage contract renewals, addenda, etc. and maintain a contract depository for audit purposes and management control. Ensure head office guidelines are followed in all contracts.
KEY ACCOUNTABILITIES
Contract Negotiation
•Ensure compliance with DP World Global policies and procedures.
•Ensure a Contract template standardization (Priority: DPW Boilerplate or Global TSAs).
•Ensure a General Terms and conditions template standardization and referred in all BU web sites/Quotation/invoice.
•Responsible for contracts matters with HO and CPPs (focal point), including best practice adoption.
•Sign-off rebates, waivers, extended credit period or contract terms that deviate from the contract boilerplate (consult BU/ARO/HOs CFO and Legal when appropriate) according to regional commercial policy.
•Ensure contract negotiations and contract renewals take place in a timely manner and maintain an updated system (CSM or CRM) for keeping track of upcoming contract validities and expirations.
•Maintain a carrier visit repository in digital form (CRM) and coordinate commercial visits to Liner customers with Business Units to ensure efficiency.
•Engage and lead in the negotiation strategy in conjunction with the BUs. For example, by building a negotiation pack using data and market intelligence to ensure we have a strong position in the negotiation (Supported by ARO Marketing team).
•Engage and lead contract negotiations with T1 customers regarding price, service and contractual terms, in close coordination with the Business Units when required -specifically, when there are cross-business unit or cross-regional implications. Notwithstanding, contract negotiation and the setting of tariffs will continue to be the responsibility of the respective Business Unit or Regional Office as appropriate/defined in the regional commercial authority matrix.
•Support Operations department during the process of agreeing and managing SLA’s with customers. (Operations to lead SLA process, commercial to support)
•Assist Business Units, when required, with the negotiation and contract management of non-Liner, high level regional BCO customers.
Pricing
•Liner rate sheet standardization
•Pricing, Process, and Best Practices Standardization
•General public tariff standardization (adapted to regulatory limits)
•Ensure that General Terms and conditions are updated and referred in any service/invoice.
•Ensure processes are in place to control/monitor Credit and special conditions/rebates..
•Optimize current revenue streams, ensuring best practice sharing and coordination across the region and with HO.
•Identify new revenue streams and diversification opportunities, and implement new tariff ideas within Business Units
•Responsible/focal point for pricing matters with HO
General Supporting Functions
•Support the CPPs (Carrier Point Persons) in managing the client and BUs relationships at a senior level
•Support Business Unit CEOs and Commercial Heads to pursue new opportunities and develop sustainable relationships with customers.
•Support Business Development on projects related to acquisition, merger, commercial intelligence etc.
•Identify and action possible regional (multi-market) synergies with customers, potential partners, or stakeholders
•Build upon the strength of DP World’s Value Proposition to its customers and stakeholders
•People Development: Develop a strong commercial talent pipeline in the region. Identify commercial talents within/outside the organization. Contribute with Commercial Academy, or similar, as required.
•Contribute briefing notes for Senior Management/Executive Sponsors for customer/client meetings, as when required
•Support budget process: contribute with guidance to BUs general commercial budget
•Participate and influence decision making where it could impact business plans.
QUALIFICATIONS, EXPERIENCE AND SKILLS
•Extensive experience in contract management and negotiation, preferably within the shipping or port industry.
•Familiar with shipping and/or port industry dynamics.
•Capable of understanding the economic consequences of pricing and contract terms decisions.
•Fluent in English and Spanish.
•University graduate with a business-relevant degree. (An MBA or specialization diploma will be an advantage)
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