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NearU
Matthews, NC, United States
MTB Mechanical, a NearU Company in Matthews, NC i s seeking Customer Service Representatives with HVAC experience! At MTB Mechanical a NearU Company, we are committed to our employees, to their development, and to their work-life balance. We respect you, we value you, we are NearU! Join our team to have the career and life that you deserve. Per
Job Source: NearUCircle K Stores, Inc.
Matthews, NC, United States
Store 2705113: 3424 Matthews Mint Hill Rd, Matthews, North Carolina 28105 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As
Job Source: Circle K Stores, Inc.Family Dollar
Charlotte, NC, United States
Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeti
Job Source: Family DollarSRS Distribution
Charlotte, NC, United States
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers’ needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in bu
Job Source: SRS DistributionCircle K Stores, Inc.
Tega Cay, SC, United States
Store 2723987: 2415 Hwy 160 W, Tega Cay, South Carolina 29708 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer S
Job Source: Circle K Stores, Inc.CRG Corporation
Charlotte, NC, United States
Customer Service Representative Summary: Our well-established client headquartered in North Charlotte is hiring for multiple B2B Customer Service and Inside Sales Representatives with a well-established team! This person will be thoroughly trained on all the company products and processes to ensure a successful transition into the role! Location
Job Source: CRG CorporationGSM Services
Gastonia
Job Description Job Description Are you ready to start a career with a great company that will offer you everything you need to reach both your personal and professional goals? Look no further because GSM Services has a great opportunity for a very special person that wants to be a part of a great team that also has a great work environment where
Job Source: GSM ServicesSP Plus Corporation
Charlotte, NC, United States
Overview SP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment,
Job Source: SP Plus CorporationCharlotte, NC, United States
Job Description
Responsibilities:
Establish relationships with customers by communicating and resolving issues.
Responsible for order entry and/or maintenance for assigned accounts.
Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
Communicate order confirmations, changes and cancellations to both customers and internal Mauser team members.
Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary.
Reviews orders after shipment for billing accuracy and any quantity item errors.
Manages the issuing of credits, return authorizations and pallet returns.
Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan.
Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary.
Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed.
Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices
Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items.
Files any customer paperwork such as shipping documentation or customer orders in a timely fashion.
Performs other duties as assigned.
Requirements: Associate or bachelor's degree preferred but not required
Manufacturing experience strongly preferred
1-3 years customer service experience required
Microsoft Office Suite - basic to above-average computer skills including Excel
CRM experience preferred
Ability to perform basic quantitative skills required,
Ability to work with all areas of the business including plant and sales personnel.
Professional verbal and written communication
Strong customer service advocacy and problem-solving skills
#INDCharTarHeel
About Us
Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?
Mauser Packaging Solutions is that company.
Our mission is to help our customers achieve better sustainability with their packaging. And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward-looking team.
At Mauser Packaging Solutions, you can be proud to work for a company that's always striving to innovate and serve customers better-and help them be better stewards of the environment.
Whether you're a seasoned professional-or just beginning your career-there's a place where you can help make a difference at Mauser Packaging Solutions. Join us!
Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Customer Service Representative jobs in Charlotte, NC, United States
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