Assistant Director, Human Resources

Amherst, MA, United States

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Under general direction of the Assistant Dean, Administrative Services and Human Resources, the Assistant Director, Human Resources supports and oversees all day-to-day human resources functions for the Libraries, including personnel actions and other related duties. Serves as advisor and consultant on matters related to human resources, personnel policies and procedures, and organizational effectiveness that support the Libraries' operational and strategic objectives.

Essential Functions

Manages and administers all library daily human resources activities including personnel actions, all employee leaves, annual evaluations, search processes, onboarding, equity and reclassification reviews to ensure deadlines are met.

Generates and analyzes reports pertaining to personnel. Creates and maintains databases for monitoring personnel activity. Completes complex personnel actions as required.

Streamlines internal human resources processes to maximize efficiency and effectiveness. Maintains and documents current knowledge, workflows, and understanding of campus policies, practices, procedures, new developments, and applicable laws regarding the University's human resources. Ensures proper record retention of personnel files and search documents.

Interprets the collective bargaining agreements to ensure compliance. Works with the Assistant Dean, Administrative Services & Human Resources to identify any compliance concerns.

Responsible for training, cross-training, mentoring, supervising and managing performance of staff who process human resources transactions in the Human Resources area of the Libraries. Assesses training and development needs and implement appropriate programs. Develops collaborative working relationships with departments and units across the UMass system.

Provides workshops and one-on-one support to library staff for annual evaluations, employee leaves, and searches.

Acts as the backup liaison to campus Labor Relations Office when the Assistant Dean, Administrative Services & Human Resources is absent. Assists the Assistant Dean in conducting informal meetings with supervisory staff to resolve grievances and employee complaints and helps to conduct investigations when necessary. Ensures information related to labor relations, personnel matters, and bargaining proposals remain confidential.

Other Functions

Performs related duties as assigned or required to meet Department, Executive Area and University goals and objectives. Provides backup in the area of administrative services as needed.

Works collaboratively and effectively in support of the Libraries' values to promote teamwork, diversity, equality, and inclusiveness with the Libraries and the campus

Attends professional development activities as assigned or required to meet departmental goals and objectives.

Serves on internal library committees as needed.

Represents the Libraries on appropriate campus committees and at selected professional meetings and conferences as required.

Performs other related duties as assigned.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

Bachelor's degree.

Three (3) years of human resources or other related experience.

Previous supervisory experience

Experience gathering data and creating reports.

Experience organizing and documenting workflows, policies, and materials.

Strong oral and written communication skills.

Demonstrated experience managing multi-step processes.

Demonstrated strong service orientation and skills.

Familiarity with computerized systems.

Experience with Microsoft Office Suite products.

Demonstrated success operating at a high degree of independent action and initiative.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

Work experience in a higher education environment.

Familiarity with large-scale administrative systems like PeopleSoft, PageUp, and Kronos.

Work experience in a unionized environment.

Society for Human Resource Management certification.

Physical Demands/Working Conditions

Typical office environment.

This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.

Work Schedule

Monday-Friday, daytime hours.

Salary Information

Level 26

Special Instructions to Applicants

Please upload a resume along with the completed application. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

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