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HelloFresh
Newark, NJ, United States
Role: US - AI Product Manager, Customer Experience Location: Newark, NJ (100 Mulberry Street) Reports to: Associate Director, Customer Experience Automation Come see what's cookin' at HelloFresh! At HelloFresh, we want to revolutionize the way we eat by making it more convenient and exciting to cook meals from scratch. We have offices all ov
Job Source: HelloFreshHelloFresh
Newark, NJ, United States
Role: US - AI Product Manager, Customer Experience Location: Newark, NJ (100 Mulberry Street) Reports to: Associate Director, Customer Experience Automation Come see what's cookin' at HelloFresh! At HelloFresh, we want to revolutionize the way we eat by making it more convenient and exciting to cook meals from scratch. We have offices all ov
Job Source: HelloFreshKohler Co.
New York
**Manager D2C Customer Success - Kohler Ventures** _Work Mode: Hybrid_ **Location:** Hybrid, 2-3 days/week onsite in Palo Alto, CA or NYC **Opportunity:** Kohler Ventures is an independent company wholly owned by Kohler Co., global leader in the manufacture of kitchen and bath products, tile and home interiors, and an international host to award-wi
Job Source: Kohler Co.Spring Health
New York, NY, United States
**Lead Product Manager, Customer Experience** New York City / Remote / Corporate Product / Full-time **Our mission: to eliminate every barrier to mental health.** Spring Health is a comprehensive mental health benefit for employers. We help employees understand their mental health issues and connect with best-in-class providers to get the right tre
Job Source: Spring HealthThe Hired Guns
New York, NY, United States
The Hired Guns are seeking a driven self-starter to be Growth Marketing Manager at a highly profitable global D2C startup that is completely disrupting the haircare industry. The Nitty Gritty The backstory on the organization and why they need to hire you! Excited to join an environmentally-conscious D2C haircare company pioneering a unique, two-si
Job Source: The Hired GunsThe Home Depot
City of Amsterdam, NY, United States
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associ
Job Source: The Home DepotKore Wireless Group
, NY, United States
** Customer Experience Manager** Project Management Rochester, New York **Description** *We are looking for a Customer Experience Manager to join our team in Rochester!* The Customer Experience Manager (CX, Manager) is a seasoned business professional who has demonstrated the ability to build senior level relationships and manage large, complex se
Job Source: Kore Wireless GroupMichaels Stores
Newark, NJ, United States
Customer Experience Manager page is loaded **Customer Experience Manager** **Customer Experience Manager** locationsRamsey-75 Interstate Shopping Center time typeFull time posted onPosted Yesterday job requisition idR00116146 Store - NWK-RAMSEY, NJ**We're here for the Makers! Come be a part of the team where innovation and teamwork come
Job Source: Michaels StoresNew York, NY, United States
The Hired Guns are seeking a passionate front-end Product Manager, D2C Customer Experience to steer the e-commerce flow for a startup that is completely disrupting the haircare industry.
The Nitty Gritty
The backstory on the organization and why they need to hire you!
This environmentally-conscious haircare startup is rethinking everything about their space, from how people wash and care for their hair to how hairdressers retail products to their clients. Their revenue is growing over 50% a year, and they’re redefining what it means to be an environmentally-conscious startup in 2022. That said, from an e-commerce perspective, this website needs some serious product love! And that’s where you come in:
As the Product Manager, D2C Customer Experience,, you’ll be thinking through user flows, conversion optimization, and how to manage this D2C business. You will fully own the front-end and user experience of the site. You’ll play an integral role in the planning and execution of all facets of the e-commerce journey from user acquisition to conversion to retention and loyalty. This is a great opportunity for a (let’s face it) brilliant mid-level Product Manager looking to jump on board the next startup rocketship.
Perks include a great compensation package, a meaningful equity stake, medical, dental, and vision insurance, a Citibike membership, a flexible work environment, unlimited paid time off … oh, and an 80% employee discount code that can be applied on all orders for your household so you’ll never have to buy shampoo again!
Why You?
How you’ll know if you’re a fit…
You live and breathe e-commerce. You have 3+ years of front-end experience as a Product Manager, ideally at a startup or a similarly fast-paced environment. Perhaps you’re even a founder/co-founder of a startup yourself, or maybe this is something you aspire to. You have demonstrated experience working with e-commerce products or apps. You have a deep understanding of e-comm tech stack, you love new technologies, and you’re forever open to expanding your technical expertise. You hold yourself and your deliverables to the highest standards; you recognize that every touchpoint is a reflection of the brand and needs to be a perfect fit with the customer’s standards and expectations. Last but not least, you’re incredibly self-motivated and impact-oriented with a bias for action and a passion for rolling up your sleeves and doing the work!
The Inside Skinny
Why you should quit your job right now and join this organization!
If you do this job right, you’ll get to help build and own the front-end experience for a major startup’s website that will quite literally catapult your product management career to the next level. Plus, you get to join an eco-friendly, sustainable startup that is shaking up a very traditional market (it’s exciting stuff). Ready to join a band of people who have a rebellious spirit and cherish anyone who is anti-authority? Yes, you are.
The Hired Guns does not and will not discriminate in considering and referring candidates for employment, or in its treatment or advancement of its employees, and will not tolerate harassment, on the basis of race, color, religion, gender (including gender identity and expression), sexual orientation, national origin, age, disability, or any other status protected by applicable federal, state or local law.
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Product Manager, D2C Customer Experience jobs in New York, NY, United States
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